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November 2023 by tarra jones
Do not take your car to any Walmart for a oil change after a few weeks transmission will start messing up..UNION CITY WALMART
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November 2023 by Kimberly Wilson
I went to the Union City Walmart to buy 2 Tires. Paris was the young lady that helped me. She was very helpful and explained the difference in the different options and prices of the tires. By the time she was done I Bought 4 tires because she showed me how much I would save!! Thank You Paris for your Excellent Customer Service. Keep up the Excellent Service
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September 2023 by Meow
The customer service representative Karyme is EXTREMELY unprofessional and she has a nasty disgusting attitude. She's not fit to work in the auto center at the register. I told her I was overcharged for my tire and they put the wrong tire on my car, therfore they had to refund me back and put the correct tire, I asked them to put on initially. Karyme was unapologetic and had a attitude with me like I did something wrong, especially when they messed up. KARYME definitely needs to be replaced immediately.
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August 2023 by Sirwonner Porter
They are very friendly and very helpful. I love it
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July 2023 by Paul Jones
Customer service in the auto shop was terrible. I went in to purchase four tires and was told after 3 hours the tech could not remove my tires and I needed new lugs nuts. The shift was about to end as I sat there for hours watching the staff play around each other. I will never go to that particular Walmart again. Terrible
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June 2023 by Charta Piner
This has been absolutely the worst service I have ever had. I called at roughly 340pm requesting an appointment for a tire installation. Per the person that answered she stated I could come in for a walk in. I questioned if that information was correct as the website seems to state that an appointment is required. I arrived to the location at roughly 515p. I was immediately turned away although the auto center is open until 7p. I explained that I was informed via phone to do a walk in. The manager seemed to be confused and stated walk ins stop at 4p. I told him I called and was advised to come in with no timeframe given. He located the employee that apparently misinformed me. She was extremely rude. Rolling her eyes and blaming me because she didn’t give proper information. Unfortunately this experience has turned me ill to your services and I will go anywhere else for my installation over Walmart. I quickly regretted my decision to purchase my tires with Walmart after receiving such horrible service.
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June 2023 by blackchina Anderson
Never have our size tire in stock. When you have to order them from their website, they make you pay for installment
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January 2023 by Mecha Em
I've been coming here for years and they are usually quick and efficient even when they have a lot of customers' cars to service. I usually get regular oil changes here because it is convenient to my work location. Their posted hours are from 7 AM- 7 PM. I arrived at 7:08 AM expecting to get my car serviced, the manager, JV informed me that they are opening at 8 AM today. I suppose this is a regular occurrence (them not operating during the posted business hours, based on other reviews I've read). I'll probably go to the Fayetteville location as I used to go.Services: Wiper blade installation
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December 2022 by Anthony Pavon
Went for simple return an hour before closing time according to the website which is 7 and they were already closed. This place is a joke
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November 2022 by Carla Slaughter
They are Never open.. States the Auto Center opens up at 7am. Negative.. Horrible customer service. This is the reason why businesses fail.Service: Tire rotations
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November 2022 by Demetrius W.
Came in for an oil change and this place is pretty reliable in my experience with them but not this time. First they refused to drive my car because of an awkward smell (which I'm sure wasn't that bad, will connect later). So they asked me to drive it up to the garage. I did that, then the mechanic told me he would come get me to drive it back out... so I was like ok and decided to wait at the waiting area.I had to wait for my car to be serviced longer since more people came and the mechanic drove my car back up to the front. Not sure if he saw me or not but he just walked in and went back out. Now I thought they would tell me or send me a text that my car was finished. None of that happened... I went up a couple minutes after that to see if my car was finished and it was. The only reason I will give a one star is because my car finally got serviced. An oil change that usually takes 30-45 minutes maybe for me took 2 hours and some change.
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October 2022 by Patricia Davy
Very helpful, smile and concerned about my situation. Gave me updated report on my vehicle. Keep up the good work. Thank you
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October 2022 by Warren Jones
Doors locked hours before closing time. No one responds. They might as well not be in business.
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September 2022 by Tiffany Ziadie
The location is the most unorganized location I’ve been to. Firstly they do not follow store operation hours which is 7:00 am and they didn’t start to open till 8:00 am. Secondly the staff shows up whenever they want which means the management is a joke and not respected. Service was fast for an oil change but won’t be back to this location due to inconsistent.Service: Oil change
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September 2022 by Adrian Sordini
Not follow much of requests from customersEmployes talk about they own lives phone rings rings and ringsThey don't pick it up and answerNot much of reliability here