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November 2023 by Lee Paul
That is very nice I will not change cricket for the world so if I know anyone that needs a phone I will send it to this company right here I love you all ❣️
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November 2023 by Steven Beacham
Very friendly and helpful staff.reliable service
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June 2023 by Linda Krystecki
Always want me to buy n new phone never is it their shifty network
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May 2023 by Zackology Williams
I have been a cricket wireless customer for over a year. I was in the store today. I spoke with a sales associate , about adding lines to my account. by the end of the conversation the sales associate told me that he would not sell me activated SIM cards as I requested. I ended up leaving the physical store disappointed, and also highly upset that a sales associate would not sell me something that I requested.
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March 2023 by Linda Dean (LovelyMommy2015)
My grandparents used to always do business here, but lately they have been being mistreated. My grandpa had just bought a new phone and it messed up and the “manager” tried to say it had been 2 months when it happened. It had not been. My grandmother has a specific ringtone and his attitude towards it was and I quote “who has a song like that as a ringtone” very unprofessional.
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July 2022 by Strange58
Called to ask a question but got a response of "what do you expect me to do"
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December 2021 by Randy Jones
Helpful but don't get cricket dream
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December 2021 by Bryan Mc
Awesome people, great pricing for service, service is the best you can get for the price, there are some discounts on certain phone's for new customers and existing customers, BUT when buying a new phone you will be charged an unnecessary activation fee again. Everytime you get a new phone from cricket you will pay another $25-$30 activation fee and the phones that they sell are cricket branded. That means that some of the phones won't have the same specs as an unlocked phone. Get the service, pay the initial activation fee and as long as any phone you get next is unlocked your good. You can also use AT&T branded phones for cricket. I'm using one now as I write this. However, every employee I've encountered when walking in had a big friendly smile on their face, was willing to help immediately and did a great job with helping me. The prices are also unbeatable, unlimited everything starting at $55=1 line/mo, 45/2 lines, $35/3 lines, down to $25/4 lines a month. As I previously said, the service is excellent as I get service where only one other carrier can get it other than AT&T and that Verizon. So, no complaints here except the activation fee anytime I need or want to buy a new cricket phone from them.
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October 2021 by Ebony Stevenson
This is where I have phone service, everytime I come here I get A bang for my buck they are friendly, helpful and affordable
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October 2021 by Robert McNelly
Awesome people, great pricing for service, service is the best you can get for the price, there are some discounts on certain phone's for new customers and existing customers, BUT when buying a new phone you will be charged an unnecessary activation fee again. Everytime you get a new phone from cricket you will pay another $25-$30 activation fee and the phones that they sell are cricket branded. That means that some of the phones won't have the same specs as an unlocked phone. Get the service, pay the initial activation fee and as long as any phone you get next is unlocked your good. You can also use AT&T branded phones for cricket. I'm using one now as I write this. However, every employee I've encountered when walking in had a big friendly smile on their face, was willing to help immediately and did a great job with helping me. The prices are also unbeatable, unlimited everything starting at $55=1 line/mo, 45/2 lines, $35/3 lines, down to $25/4 lines a month. As I previously said, the service is excellent as I get service where only one other carrier can get it other than AT&T and that Verizon. So, no complaints here except the activation fee anytime I need or want to buy a new cricket phone from them.
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September 2021 by Doug Jones
Rakish was very pleasant when I came in to purchase a phone. I was interested in unlocking my TracFone and he helped me to get activated with cricket. I think he is a very excellent sales person and I will forever be a customer to this store. I'm glad I met him because he had a lot of patience and never got smart or sarcastic but he was still pleasant. I was getting angry but he never got angry or mad and helped me a lot. You all have a great manager here and you should never let him go. Ps:Douglas jonds
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June 2021 by Tonya Lane
Taon was great!!!miss Lane did not say this or anything about cricket wireless. Who did this? And who is Taon ? Don't speak for me
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June 2021 by Sadiqua Williams
I came in for an upgrade and Esther was so kind, she helped me transfer my pics and contacts. Thank u for all the help Esther!!
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June 2021 by sarah Lloyd
My phone died on me this morning and I was all upset when I went into the Cricket store on Norman Drive. Lisa was so nice to me and she assured me she would help me find another phone at a great price and that she could transfer all my contacts. Well, she definitely delivered on her promise. I got a really nice phone and my contacts did get transferred over with no problem! I am so happy for Lisa and all her help today.
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June 2021 by Filiberto Avila
The manager Toan assisted me. Got me switched over in no time!!! Thank you! I love my new phone and service. Will recommend to all my family and friends.
