-
August 2023 by Lemuel V. Josey
I went into the store to add more hotspot gigs and got home and played one match of call of duty and it says I have no more hotspot left, what kind of company steals from it's customers??? Cricket wireless
-
July 2023 by Ing. Luis Miguel Aguilar Reyes
Cheap and prestigious phones
-
September 2022 by Takeesha Thomas
Martha was great! Had me switched over in no time!!!
-
March 2022 by tina Brown
They are slow. And was just talking amongst themselves and not taking care of the customer. 1 hour is to long to wait to pay a bill.
-
March 2022 by Latasha Samuel
When I first started going to cricket it was the best sale associate. Now people working there like they don't want to help you.
-
February 2022 by Brenda Alexander
Martha helped me! She connected my phone to my cars Bluetooth and helped helped log into my Pandora account! 5 stars ?
-
December 2021 by Diamon Gatlin
I called the store and asked will they be able to help with a disabled phone whoever I spoke with told me yes . I went inside the store waited an hour just to get told they couldn’t help with the phone . I told her someone answered and said that they can help she stated that she didn’t answer the phone in a RUDE WAY then she started helping the next guest. I asked her who’s her manager she stated I am the manager.I asked again because I know it’s someone over her . She told me all the business cards on the desk I got her name It’s ESTHER MACIAS and she doesn’t know how to handle business the correct way . I will never go inside the store if she’s inside very BAD BUSINESS!!!!!!!!!!!!!!!!!!! I been a loyal customer going on 3 years I always go inside of that store never again because she’s very unprofessional need more training on being a manager. Again her name is ESTHER MACIAS and I already called CUSTOMER SERVICE about the situation.
-
December 2021 by Jessica Perez
Esther was such a great help! I’m so glad she’s become a manager, she’s truly the sweetest. Thank you Esther! (:
-
December 2021 by Randolph Walker
Came in looking for a new phone unsure of what I wanted but Martha recommend something to my needs and liking along with a cute case and a screen protector. She was the absolute best!! Coming in soon to upgrade my husband's phone as well ?
-
October 2021 by Big Cleat88
The new manager, Taylor and her crew, absolutely absolutely positively very helpful and friendly. I love seeing ??Smiles??, especially amid these rough times we're having. Been a customer for quite a few years and glad to have you guys aboard with your great service to your customers.???
-
October 2021 by Just Me
Came in to pay my bill like I do every month and am happy to see Martha back in the store!!! She is so knowledgable and knows what she is doing each time! Even talked me into upgrading to a new phone and I love my new Moto!! ?
-
October 2021 by redvayne
We needed to combine 4 new phones from 3 different providers...Josh was so great and patient waiting for all customer services for passwords, etc. ...the phones were a little more than was expected but they are great 5G phones. The only complaint I have is the online site, where I tried to purchase a phone...the site sucks, and it cost $100.00 more because I didn't get the online discount for activation. I had to physically go to the store. We were there 2 hours, but no fault of the store.Service is great, would recommend.
-
September 2021 by david bryan
Great super service by Esther Macias and Area Manager Martha!!!
-
June 2021 by Cathy Adoh
Very nice salesperson...every time I go in she's amazing!
-
June 2021 by Gina Sandwell
Martha was phenomenal! Switched me over in a heart beat. Thanks so much?
