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December 2023 by Andrew J.
Super easy to get an appointment ( same day!) on thier website. Went in to get a tire checked for maybe a leak or bad vald stem. Turned out to be nothing, just low pressure. They took off the spare that was put on, refilled original tire and checked the pressure of the other 3 tires. Very quick service, all the techs I spoke with were very friendly. I would definitely recommend this store to anyone!
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November 2023 by clarence bellant
Best ever customer service. Really felt like they careabout my family safety when I showed up with unsafe tires. Highly recommended
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November 2023 by John F.
Ben gave me professional, courteous, look-you-in-the-eye and give you a solid handshake kind of service. They know their stuff. They worked me in as a walk-in on a very busy day. One of the cleanest, most efficient garages I've seen. Great internet service: they've got a counter with plug ins for your phone and laptop and a window to watch your car being serviced in the garage.Somebody took the time and effort to plan this out for a great customer experience. Kudos. And on top of all that, they rotated my tires for free! More than pleased. When it comes to getting new tires, guess who I'll be calling first?Great customer service is getting more rare and hard to find. I found it here. Thanks Ben and the rest of your crew.
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November 2023 by Rebecca Ellis
We are so grateful for Discount Tire in Valdosta! My college aged son was driving home to Florida from Tennessee for the first time. After damaging his tire, Discount Tire helped get him back on the road in record time. Steve also helped reassure this worried mom twice on the phone. They were fast, helpful, and trustworthy. Great customer service!
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November 2023 by Kingbroddy
Had them put wheels on my dodge charger. Front desk was cool and service was fast. Noticed the next day my aftermarket metal stem caps were replaced by plastic ones. Techs failed to mention. Idk if they were lost or stolen. It’s not a huge deal but big companies like these want every penny from the consumer but I bet if I asked to get them replaced they’d tell me they can’t. Ben at the front fest offered to pay for them personally but it should come out of the franchises’ pocket.
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November 2023 by Frank H. Lopez
I have to say the staff at this facility was top nosh ??courteous knowledgeable they truly work like a Pit Crew I was very impressed how fast I got out of there even though I had to change 7 tires I would highly recommend.!
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November 2023 by Andrea Wilkes
Excellent customer service and maintenance from experienced professionals. Prompt delivery on quality products at an affordable price. Great staff, great service! Highly recommended...
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September 2023 by Victory Unknown
I am writing to convey my gratitude for the excellent customer service I experienced at Discount Tire Store. We did a lot of research and your tires beat all the competitors prices! On August 29, I visited and was lucky enough to encounter one of your employees Joshua S. Throughout my visit, Joshua and the rest of the staff were extremely professional, courteous and helpful and went out of their way to ensure that all my needs were met. They provided an excellent of service that truly exceeded my expectations and made me feel valued as a customer. Also, I love the fact you can seat an look at your vehicle while they work on, that calls transparency ?. The quality of service I experienced is undoubtedly a reflection of your company's values. Thank you once again for making me feel appreciated as a customer.
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September 2023 by Tara P.
Cleanest tire shop I've ever visited . More importantly though their staff was helpful , friendly & went above and beyond. They didn't have the tires I needed in stock that day and I didn't have time to order them and wait so they called around and located them at ANOTHER tire store for me locally and I purchased them and brought them back to Discount Tires to have them installed . I was in and out quickly and the guys couldn't have been nicer. Will definitely be back!
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September 2023 by Charlene S.
I went in today on 9/13/23 to get my front driver side tire patched or plugged. The young man helping me checked my tires and said the front two are falling apart. He then said that they couldn't do anything and that he highly recommends I get them replaced ASAP. I told him I have the original stocked tires since the ones I currently have are from rent a wheel so I don't need to buy new ones. He then acted like he didn't care about not even helping me. So I took my car to Marquez Tire Shop and they helped me on the spot and said nothing was wrong with them. They just needed rotation and the patch for the tire. They got me in and out and for a really great price! So I do NOT recommend this lying establishment that just wants to make sales and not help a customer. I wouldn't even give a star but it's making me.
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August 2023 by Kayla K
They beat the price of Sam's club membership set of tires for my Climate2Climate Michelin tires. They offer an insurance program for your tires which is well worth it. Includes tire rotation & if you ever get nails, they will make sure your tires are still usable or replaced. Had to come in twice due to nails and they're kind, efficient and fast. Definitely the one stop shop for all your tire needs. Glad I stumbled upon this establishment.
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August 2023 by Kellie H
Beautiful team at 1610! They got us in and out after a long day of driving everywhere not having our sized tires. We were just trying to get home 9hours away. Amazing energy. Quickest I’ve ever been done. Reasonable prices! Thank you so much!!
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August 2023 by Justin Higginbotham
These guys were amazing! My family and dogs were on our way for a road trip when we got a flat tire, ended up having to replace the tire (DISCOUNTS WARRANTY) is a must! They helped me unload all or luggage’s to put spare back in and did all this in 15 minutes! WOW! GREAT TEAMWORK!
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July 2023 by Brittany Freeman
Walked in today, had a nail (or 2) in a tire and already knew that it was time to replace the full set. Soon as I walked in I was greeted by Steven, he was super professional and friendly. I got my new tires and was in and out in about an hour even with them being super busy. I was pleasantly pleased. I will definitely reccomend you guys.
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July 2023 by Shark Fishing New Smyrna Beach
Josh and the crew at Discount Tire in Valdosta saved the day on our cross country road trip. Great customer service and had us back on the road in less than an hour. Five Stars for sure ??
