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January 2024 by L&S Business INC
Absolutely exceptional service! The storage units at this facility are spotless, secure, and incredibly easy to access. Staff members are always ready to assist and go above and beyond, ensuring your storage needs are met with utmost professionalism. The units are available in a variety of sizes, catering to different needs and budgets. Moreover, the location is convenient, and the hours of operation are flexible, a blessing for those with a tight schedule. I've had a phenomenal experience with this storage unit facility and would unequivocally recommend it to anyone in need of top-tier storage solutions. Five stars, without a doubt!
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January 2024 by Shane Foster
The storage unit at Prime Storage is nothing short of a life-saver! As a reliable, secure, and accessible storage solution, it offers unparalleled peace of mind. Space is abundant, ensuring you'll never run out of room for your treasured belongings or business goods. The climate-controlled environment is meticulously maintained to protect your items from extreme temperatures or humidity. Security is heightened with round-the-clock surveillance, keeping your possessions safe at all times. Moreover, the customer service team is professional and responsive, adding a comforting human touch to the high-tech facility. Accessing your storage is a breeze with their user-friendly system, making the process of storing and retrieving items effortless. In a nutshell, Prime Storage provides an exceptional, top-tier storage experience - a reliable sanctuary for all your storage needs!
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January 2024 by Charlene Schultz
Best storage in all of Valdosta!!!! Facility is always CLEAN, no pesky critters, and best of all; IT IS CLIMATE CONTROLLED!!! Staff, especially Tammy, are friendly, always willing to help, and they pay special attention to each unit to ensure safety! I am sad to leave; BUT glad I have a garage now ??!!!! Felt like I was part of the family there!!!! I would ? recommend and return if needed!
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December 2023 by Angenette Aikens
Shannon has such a great spirit and was soo helpful. She made the moving experience a little more bearable with her kind words. She went above and beyond to accommodate us!
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November 2023 by Teaira Edwards
Finalized my storage today with Tammie. She was so nice, informative and made everything fast and smooth. I feel comfortable with leaving my things here and glad I picked prime storage because she also made it very welcoming to call if I needed anything or have any questions :))) great customer service
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November 2023 by Vonnie Roy Keller
All around amazing. Service, location, cleanliness,and quality of unit was all you could ask for. I have had many units from a few different towns and locations. This has been my best experience with a storage rental space I have had. I highly recommend it.
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November 2023 by Marlana Gray
Awesome service! Very clean, safe area. I absolutely love it. I will definitely recommend.
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October 2023 by Jessica G
I cannot speak highly enough about my experience with Prime Storage. From the moment I walked in, I knew I had made the right choice for my storage needs.The facility itself is top-notch. It's clean, well-lit, and secure, which gives me peace of mind knowing my belongings are safe. The climate control option is fantastic, especially for items that are sensitive to temperature changes.The staff at Prime Storage are incredible. They are friendly, knowledgeable, and always willing to assist with any questions or concerns. They made the rental process easy and straightforward, and their customer service is truly exceptional.One of the things that stood out to me the most was the convenience. The facility's location is perfect, and the extended access hours are a huge plus for someone with a busy schedule like mine.I've used other storage facilities in the past, but Prime Storage sets the bar high with their excellent service and outstanding facility. I wouldn't hesitate to recommend them to anyone in need of storage solutions. Thank you, Prime Storage, for making my storage experience so pleasant!
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October 2023 by Bambi Engelhardt
Great experience with Prime Storage. Shannon was extremely courteous and helpful. She helped me choose the correct unit for my specifics needs. Wonderful customer service from Shannon. Thanks for everything. Would definitely refer to friends.
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October 2023 by Grant Ghobrial
Prime Storage in Valdosta, Georgia, is hands down the best storage facility I've ever had the pleasure of using. From start to finish, my experience with them has been nothing short of exceptional.First and foremost, the facility itself is immaculate. It's well-maintained, clean, and organized, which gives me the confidence that my belongings are in a safe and secure environment. The climate-controlled units are a game-changer, especially in the Georgia heat.The staff at Prime Storage are outstanding. They are incredibly friendly, professional, and always ready to assist. They took the time to understand my needs and helped me choose the perfect storage unit size. Their customer service goes above and beyond, making me feel like a valued customer every time I visit.Location-wise, Prime Storage couldn't be more convenient. It's easily accessible and situated in a safe area. The extended access hours are a huge plus, allowing me to retrieve items from my unit at my convenience.I can't recommend Prime Storage in Valdosta enough. If you're in need of storage solutions, look no further. They provide top-notch service, a clean and secure facility, and an overall fantastic experience. Thank you, Prime Storage, for making storage stress-free and convenient!
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August 2023 by Katrina Bonds
We found this company using Google and chose it due to proximity to VSU campus. We rented the smallest unit at the end of freshman year, best decision ever! We didn’t have to bring so much home. The facility is very clean, air conditioned, and very secure. The staff that I encountered were very friendly. We checked out today, our items were just as we left them and we saw no insects at all. I would definitely recommend!
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August 2023 by Jennifer Blanton
Prime Storage is terrible......This business has degraded since Prime Storage took over. It's not clean inside or out. Bird droppings as you come thru the doors. Rat droppings and live roaches at elevators and in the hallways. This place says climate controlled but it's 76 degrees inside and 100 degrees outside, is that climate controlled when you are soaking wet with sweat just by being in there. My sofa, love seat, and chair had rat droppings and rats pee on them. I took pictures, Jason and some other lady from the office came and looked. Offered me a month free. Did not offer to have my furniture cleaned. I also had to throw away boxes of clothes because of rat droppings and rats pee on them. My plastic containers had rat droppings also. My storage unit was on the 2nd floor, we were told "rats can't climb".The rates have gone up twice in 6 months and they want you to carry insurance. Why is it not worth it. DO NOT PUT YOUR STUFF IN THIS PLACE. IT WILL BE DESTROYED. All this place wants is to keep raising the rates and keeping the place full. They have no consideration for people especially with the economy the way it is right now. READ THE FINE PRINT BEFORE SIGNING. Your best bet is to SHOP AROUND for other storage facilities. As of 7/25/2023 the place still had signs of rats and live roaches. I moved my stuff out. DO NOT USE THEM. Prime Storage does NOT DESERVE A RATING. Look at the pictures and see for yourself.
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August 2023 by S King
The place is clean and well kept but they are deceptive with fees.They gave me the introductory rate and told me I had to show homeowners insurance in order to not have to pay for thiers.I did that when I moved in and thought everything was okay but 3 months later when I moved in they started charging me for insurance. The reason they gave was I presented my homeowners insurance more than 7 days after securing the unit.I live 250 miles from the unit and this time constraint was not mentioned or charged when I secured or moved into the unit 10 days later.Only after 90 days and I was hundreds of miles away was the fee charged.Of course they have you over the barrel at that point and you have to pay.Very deceptive!!
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August 2023 by Wanda Blanton
I'm adding to my daughter's review. Prime Storage is a joke. My furniture and some clothes were destroyed..A free month didn't cover the damage that was done. There was still rat droppings and live roaches in that place when we left 7/25/23. Don't let their friendliness and compassion fool you.. Wait till your stuff is ruined, nothing will be done. Afree month won't undo the damage..
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August 2023 by Martha Suviri
Second time with them! Friendly staff, great prices, clean storages, can't beat that!
