-
March 2024 by Jorge Meza
Service was quick.
-
January 2024 by Michael Berry
Excellent service.
-
January 2024 by Kyle Curry
My go to place for car rentals in Valdosta
-
January 2024 by David Mata
Excellent service and speed! The employees are very efficient
-
December 2023 by Caitlin Mason
Customer service was not great. I was not told I had to refuel the car upon return ( it had a half a tank in it upon return) then when he mentioned it I told him Noone let me know or I would of refuled he then follows out proceed to tell me I'm lying he did tell me but he would try to work with me in a condescending way. After telling me in the store there is no way around this I have to fill it up or pay triple the amount. I was going to rent a new car after the holidays since mine won't be ready but now I'll go with enterprise.Will not go back to this place ever again.
-
December 2023 by Carlos Miguel Olivera
They gave me a good vehicle to travel with, but as for the cleanliness of the vehicle, it was very poor, without gasoline, it lacked carpets and as soon as I got in to make the trip I noticed the powder-like dirt that was inside the vehicle. Misaligned vehicle and other little things, a vehicle like that should have more and better maintenance. .
-
October 2023 by Cade Batten
Had a car reserved . 10 min before I picked up they told me they don’t have the car. Don’t waste your time here
-
August 2023 by Bruce Lewis
After reserving a vehicle days in advance for Valdosta. Low and behold, the vehicle was not available. Come to find out it was canceled by the location. Here we go, call Hertz to reserve one at the Albany Regional Airport. After being guaranteed, the vehicle would be there, and driving 1.5 hours and low and behold, the vehicle was not available. I am not sure who is more inept at their job. Hertz as a whole or those responsible for keeping inventory correct. Hertz will not be the car rental company I go to any longer.
-
August 2023 by Angela Howland
I had great service from this location.Big thanks to Danny and Casandra for their support, knowledge and friendly service. Would use this location again and recommend them. ?
-
June 2023 by Erica Houghton
I've been renting from this location for several months now and have been so pleased. Danny and his team are friendly, helpful, and always have my reservation and vehicle ready and waiting! I appreciate their excellent customer service and am happy to have found this location.
-
April 2023 by Mithrim (Titanbreaker)
Don't try to rent a car here without a major credit card. We spoke with them on the phone and were not made aware that they require a major credit card to rent a vehicle until we wasted our time and went to the location. The other 1 star reviews about this location seem fairly accurate to our experience as well.
-
April 2023 by Puto
You would think a reputable company, such as Hertz, would employ hospitable employees. Sadly, that's not the case at this location. The black lady in the front (with the wannabe Cardi B nails) displayed a negative attitude and looks absolutely miserable working there. When we came in, she was on the phone (personal call) and didn't make eye contact, nor greeted us. She pauses mid call and says, "are you just dropping off?" Pit her hand out for the key and continued on her call. Needless to say, we won't be doing business at this location anymore.
-
February 2023 by Martha Laughlin
Hertz has done an amazing job of demonstrating to customers that they do not want us bothering them. Try calling your local office with a question that doesn't fit into one of the little options they offer. Try extending your rental for example. Go online to do it, at which point you will be told you have to contact the office. Try contacting the office. Spend 30 minutes trying various "options." In the end, drive to the office and wait in line. Hertz sucks. Oh, and to top it off: When I try to submit this evaluation, I get, "An error occurred. Try again later." Way to go Hertz! You are the quintessential anti-people company. Your capacity to subvert customer contact, including real feedback is phenomenal. Off to Enterprise.
-
February 2023 by Deborah Rose
The whole group at Hertz Valdosta Georgia TOTALLY ROCK! My son's & I were so stuck w a conked out car on our way home to Missouri from Florida. These professionals pulled out all the stops for this old mommy! They got us safely on our way in no time! Thank you Valdosta!!
-
February 2023 by Carla Kemp
Danny was awesome. His system was down n he brought the car to me. Thank u for your help.
