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November 2023 by Magenta Colour
The staff was very helpful. The store was clean.They didn't have much of what I wanted, in terms of appliances. I wish there was a better selection.
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November 2023 by Stacey Bunch
3 stars because delivery literally lost our washer & dryer but some of the employees costumer service really redeemed this experience for us.Amaia (I’m not sure how to spell his name ) the assistant manager went out of his way to find out what was going on washer & dryer and made sure to make the moment right.We also had help from another manager she had red hair but I didn’t catch her name she also went looking for our washer & dryer and found it & got us set up for delivery as soon as possible.LOWES IF YOU SEE THIS GIVE THEM A RAISE OR EMPLOYEES OF THE MONTH OR SOMETHING!!
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November 2023 by Brandon Smith
While I set here for over 1 hour to get shingles loaded workers were fooling around in the parking lot killing a bug with a board.
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October 2023 by Stacey B.
3 stars because delivery literally lost our washer & dryer but some of the employees costumer service really redeemed this experience for us. Amaia (I'm not sure how to spell his name ) the assistant manager went out of his way to find out what was going on washer & dryer and made sure to make the moment right. We also had help from another manager she had red hair but I didn't catch her name she also went looking for our washer & dryer and found it & got us set up for delivery as soon as possible. LOWES IF YOU SEE THIS GIVE THEM A RAISE OR EMPLOYEES OF THE MONTH OR SOMETHING!!
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September 2023 by Sandy Tulisha Conway
We came in after the Hurricane to purchase a generator. The folks that were working were efficient in getting an assembly line of sorts going to handle everything as quickly and effectively as possible.
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August 2023 by lindsey c
Edit to add: Great customer service here! Michelle in the paint department was fast, knowledgeable and friendly. She laughed and smiled with my baby and was very personable. The ladies by the self checkout were also very friendly, nice and helpful today!My next visit, an associate, Ozell, was a wonderful help! Super nice and attentive to my baby and daughter even. My baby left a maraca inside and he ran out to bring it to me before I left. He helped me figure out the perfect paint type, finish, sandpaper, caulking & caulk gun, paint guide, paint brushes and rollers, drop cloths and an extra large roller pan. Pretty sure he’s the associate everyone wishes they had.
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July 2023 by Jessica Zuniga
I just want to thank Brook for taking every step and go beyond everything to solve my issue. Great customer service.
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July 2023 by Patricia Peak
Do not need glass cut if you do not have an hour to spare. 7/5/23 was when my straw drawn at Lowe’s. I received an escort from an associate to glass cutting, he went to get help; it was paged. No one came. I called customer service only to be on hold 15 minutes before hanging up. I called back a the rude associate put me on hold without warning. Came back to the phone and said someone was coming. Another 15 minutes and no one. As we were leaving, I let Johnny know no one came. Fletcher got off his machine and came to save the day. Fletcher gets a 5 star, Lowe’s get a 1/2 star.
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July 2023 by Mike Jackson
You know home improvement stores are sometimes you find a deal on what you went after and today was was a good day a Lowe's for my self got 2 27gal storage containers for $23 thought they would have been more very well built!!!
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June 2023 by Geno Jessmone
This Lowes has very good customer service. The staff is very helpful and gives you the time to help with what ever your needs are. I will continue to give this Lowes my business.
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June 2023 by lucas haley
If you got a big project you’d be better off going to a local builder supply store. Terrible customer service and most of the employees up there have no idea what they are doing. Spend the extra money. TRUST ME.
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June 2023 by Cindy L.
I was needing some vinyl siding that was not on the shelf. I found an assistant who said he would get some down off the top shelf once he was finished putting lumber on a shelf. After 30 minutes of waiting and watching him put lumber on the shelf one piece at a time, I asked him if someone else could help me. He sai, I'm coming In a few more minutes. Management needs to have a talk with the associates that the customer comes first and stock shelves can wait. It's now been 45 minutes and still no siding.**update left been over hour, had to stay bc they were only place that had the PCs we needed!
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May 2023 by Deborah Bentley
Lowe's has great parking accomodations. The store's well supplied with everything needed to renovate the home from purchasing of new kitchen appliances/laundry room appliances, all types of paint, flooring/wall tiles, tools, very nice golf carts, grills and just about everything to improve the appearance of a home. The Garden Dept. supplied with me everything I needed. It has very nice garden and outdoor plants, mulch, garden furniture, planters and all kinds of products needed for a beautiful outdoor life. I was very satisfied with my visit and will be shopping at Lowe's again.
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May 2023 by Jim Parish
I would like to thank a young man named Jordan who has helped me out more than once with entry door locks that I have purchased. He keyed all of my locks so one key would work them all, and took one of my locks apart to change the cylinder because the cylinder had been installed upside down. Jordan is a knowledgeable, helpful young man, and is a definite asset to Lowe's in Valdosta. Thank you, Jordan!
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April 2023 by John K.
hands down the worst lowes I've ever been in. where do I start....employees suck bad! they hide in departments and then act busy when you approach them. employees act like you are bothering them when you need help, their shelves never have the product readily avail while it sits above out of reach. did I mention their employee pool is worst then Walmart and that saying something. Home Depot here I come!