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November 2023 by Chris Brown
Cut my pinky toe open to the point I was heavily bleeding and when I tried to reason with them about me paying the $32for the services and having them cover the $17 for the gel due to my injury and as a way of compensating I was met with the owners screaming at me insisting that I come back to the chair and have the nail polish removed and/or pay full price and that I could never come back simply because I asked them to reason with me and even with me being so courteous to even still pay the $32 was met with yelling and demands for me to never come back although I still paid $33.33 don’t worry you won’t be getting my services ever again this was at best the worst experience I’ve had since I moved to Valdosta. No wonder y’all stressed about money your customer service skills are terrible and it’s sad that you all couldn’t even listen for a moment talking bout it’s just a little cut ,since when it okay to go to the nail salon and have them razed your toe ball off and not get at least an apology RIGHT !Service: Pedicure
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August 2023 by Kathy Flanders
The ladies were very nice and hospitable. They did a great job and were very attentive to making sure I was comfortable. We will visit again for sure.Service: Pedicure
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July 2023 by Wendy DG
Didn’t had small talk and it was doing nails and get out
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March 2023 by Patricia Ganas
My mother got a pedicure and I got a manicure. The staff is super nice and friendly. From no nails to beautiful nails!!Services: Manicure
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March 2023 by Andrea Tucker
We Love this place! My husband and I are regulars. We have never had a bad experience. We drive an hour to get our feet done. Always a good job! Nice environment. Nice staff!Service: Pedicure
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March 2023 by Teandra Golden
Very rude people. Terrible customer service. The husband- RANDY is beyond rude!! It is not worth the time nor the money!! He Definitely treats certain customers differently than he treats others!!
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December 2022 by Laddi DiDi
Garbage work & even worse customer service. They gave me a price then charged extra without authorization. Moreover, I'm now waiting for the police to arrive because of it. Apparently they don't understand what fraud is.Service: Pedicure
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July 2022 by P Goston
Nothing luxury about it at all. I never got the massage with my pedicure. They older guy rubbed the lotion on my legs and was the massage was over. They don’t seem to have many customers either. I wonder why? I won’t be back here. I suggest people start doing it for themselves. It’s definitely not worth the price I paid .
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June 2022 by Sharon Holland
I have used this shop for years and highly recommend it. Consistently good with a variety of services.
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May 2022 by Daneil Hudson
I went to this spot for a few months, the service is terrible but the last that did my nails was great, however the old man that did my toes after months managed to totally ruin my toenails, as well as give me a toe fungus! Back to the nail tech. While her work was great it was damaging because my nails would be soo sore after each visit for days. I recommend going elsewhere because they clearly do not clean their instruments or use new ones like they pretend to do. And that old man hands way too unsteady to be painting anybody’s nails. I had to have his work fixed a few times. Save your money and go elsewhere!!Services: Manicures
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April 2022 by Ashley S.
DO NOT GO HERE. I walked in, asked for a simple design, showed him the picture and it was fine he said he could do it. (nail tech was Randy). He started the nails, RIGHT BEFORE he started to paint he told me he could not do the design, which would have been fine if he had told me BEFORE he started them. So i asked if i could keep the nails blank and get the design somewhere else, they were fine with that. After my friend paid, i noticed my WHOLE left hand was NOTICEABLY shorter than the right. I proceeded to ask for a discount (he was charging $40) because i wasn't paying 40 for unpainted, uneven nails. Randy proceeded to argue with me quite loudly and i was not being rude. He then grabbed a lady (i think his wife and manager of establishment) and SHE PROCEEDED to argue with me (yelling) and threatened to get the cops involved. I kept asking for a discount because the situation was ridiculous. She then said ok $39. which IS NOT the correct price for these CRAPPY nails. My friend paid because we had to leave. It wasn't just the bad nail job, it was TERRIBLE customer service. Another customer even tried to help but they did not listen. PLEASE DO NOT GO HERE!!!!!!!!!!!
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February 2022 by Shauna Flowers
I asked for a manicure with the dip polish. I asked the gentleman during service about my manicure and he kinda blew me off and kept working. So when he was finished with the dip, I asked him when do I get my manicure. He tells me dip doesn’t need a manicure but I trimmed your cuticles then proceed to tell me that he didn’t do it because it would be expensive about $60 and it’s a separate service and people get ready to check out, and “they” have a problem with the price they have to pay. And I asked him what did that have to do with me? Theeeenn…. he started going left saying, “well I can do it if you want but it’s extra! Never again will I come back and spend money in this business!!!!Services: Pedicures
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February 2022 by Raveen B.
This nail salon is very racist and does not treat black people with the same respect that they treat other customers. First Hillary and her client were haven't a extremely prejudice conversation with disrespectful marks in regards to the superbowl and all the black people they had performing and did not care about the other customers in the establishment. Then the guy who was doing my nails ( he refused to give me his name ) called me cheap because I was not getting gel on my nails and then tried to charge me extra for services that were never rendered. This is very unfortunate that I was treated like this. I even tipped them $20 but Hillary told me she didn't want my money. I'm not from here, and I've heard South Ga was bad but I would highly recommend staying away from this nail salon.
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February 2022 by Shauna Flowers
Asked for a mani with dip polish. The guy flat out told me that dip doesn’t need a manicure but I trimmed your cuticles. He said it would have been more expensive and “people” usually have a problem with the price and paying upon checkout!!! Not Mr. Henry, the gentleman who does the pedis. It was the guy upfront. The rude one.
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January 2022 by Iris Peek
The man who works there, not sure of his name, was rude from the beginning. He had an attitude as if he was being inconvenienced by my presence. The first thing he said was ‘what do you want?’ very rudely. He even stopped in the middle of my service to walk outside and smoke a cigarette! Took his sweet time and talked on the phone while smoking his cigarette. Then came back in reeking of nasty cigarette smoke. He has an extremely bad attitude and looks down on customers as a nuisance to him. Don’t give him your money!!Service: Acrylic nails
