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June 2023 by Ashley Sharp
Was told to come pickup part at the shop. Went online to see what time they open and it's says 9. I got here at 10:04 a.m. nobody was at shop so called number on the door and was told they would be here in about 20 mins. More than 30 mins later I tried to call back and now they won't answer. It's now 10:42 and nobody has showed up other than other customers.I never said you sold me a part. I was told to stop and pick up a part from yall. The business I bought my car from got you to order me a sun visor for my car sir. So no you may not sell parts but you did in fact have one for me to pick up and regardless for you as a business person to not answer after me waiting and waiting is not professional at all. The fact it took you a mth to respond says enough.
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January 2023 by Zachary Bromberg
This place was just shoddy all around. We took our RAV4 there to get fully cleaned and detailed. The car was pretty dirty and I let the employee I talked to know that I was willing to pay for whatever it took to get the car looking nice again. He told me it would take two hours. Two hours later when I came back the car had just started being worked on. He told me come back in another hour. All good for me I was happy they were taking the time to clean the car well. When I arrived again another hour later they had me pay for the car before I inspected (that was probably my biggest mistake) I paid and then gave the car a once over. They hadn't cleaned off all of the exterior wax residue in a lot of spots so the car looked patchy and horrible. Any place that was not visible at first glance had clearly been untouched by the cleaning and we're filthy. They didn't use the vacume on the air vents which were still covered in dog hair (something they charged extra for). The product they used in the interior car (still missing spots through our the vehicle) was greasy and smelled like chemicals. We had to get to the car to the tire shop because we needed to be on the road the next day so I just had to leave with my unfinished poorly waxed car. I'll need to take to an actually good detailer to get it re done. I would have been happy to pay an additional 100 if the job simply were done correctly and the needed time was communicated to me. All in all, communication was bad, job was done poorly, and the products used were cheap and probably not good for my vehicle. I won't go here again.Response to Martinez response: I only said no to the shampoo. But I clearly expressed that the most important thing to me was that the car was cleaned and I was happy to pay for anything that needed to be done as long as you communicated to me about it. The faded spots on the car doesn't excused the literal dirt that was not cleaned away. I'm attaching some small examples of the interior because we are currently driving of how you thought it would be acceptable to leave our vehicle.If your products are good you didn't use them appropriately. I didn't even mentioned the dried globs of wax we had to chip off all over the vehicle. Unfortunately we can't come back for you to fix as we are no longer in the area. Please just do the job correctly next time or communicate that you can't or it will cost more. Instead just hoping it won't be noticed.
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January 2023 by MacKenzie S.
Has ruined my suv. I had my car detailed and shampooed. I think they used a hose to wash it, It took so long to dry, even leaving all doors and back open for days. I took it back because it had molded spots and asked them to go back over it. I think all they did was spray an entire bottle of air freshener in my car. My car stinks so bad I carry febreeze. My seat belts molded, my car mats, even the screws on the bottom of the seats rusted!!!! GO SOMEWHERE ELSE!!!!!!!!
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October 2022 by Brandy Scott
They did not even touch my 3rd windows or inside of any of my doors or my head lining which was specially requested! I dropped my car off at 730 per their drop off option before house and left the key. I called after 10 to check on the status as I needed my car back by 3 pm. They requested a little longer so I was able to wait until 4 but once I got there after 4 they refused to give my car back and said they told me 5 but I have in text that I couldn’t wait until 5. They did a good job shampooing my seats but that all they did and charge $250 for it. Terrible job over all!! And completely disrespected my business. I do not recommend at all!!Service: Auto detailing
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August 2022 by Judy Martin
He doesn't pay workers correctly.Screws u outta ya money. Don't go here it's awful and the attitudes stink
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July 2022 by Clayton Singletary
So I've been using Martinez car wash for probably 5 years at least.They have been steadily going down and down for the last year Or so. I'm a business owner myself in Valdosta so I'm kind of always cautious on the reviews I leave Actually I don't even leave reviews normally ever However today I Went to pick up my wife's car .The lady told me $250 I asked for a detail when I dropped my car off Years ago I remember $85 then $125 then$165 understand things are going up but today $250.The lady told me when I said I wanna call Martinez that he didn't work there anymore She was very rude and told me she did not care if I ever came back anymore when I told her I probably wouldn't be back Martinez is gone now there's one girl working in a sundress looks like she should be headed to church and 1 young gentleman with the old mean lady . Place is Go to h***. Apparently Ford king cab Dooley trucks and 4 door Sedan cars are the same price now. Sometimes you just have to make that decision it's time to move on. Tired of being ripped off And the car wasn't even clean by the way. I know what hard work is and the dollar value of sweat but they are charging 50 dollars per drop.Service: Auto detailing
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July 2022 by Desmond Linney
Martinez is the best hand wash and detail shop I have ever used. Period!!! Only person I trust with my Tesla when I’m in Valdosta. Car looks immaculate every time. Unfortunately for me I just moved to Augusta. ? Nonetheless don’t hesitate to get your car cleaned here.
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May 2022 by Harry Timmons
Good Service! Great/Polite Employees! Last but not least, Great Job !!!
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February 2022 by Bob M.
I had a full detail but it wasn't the best. Still need to look for a better detailer in Valdosta
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December 2021 by First Last
I normally detail my vehicle myself but decided to splurge after a particularly long and dirty road trip. The photos attached were taken after the vehicle was detailed and they speak for themselves. Extremely incomplete work for a “detail”Services: Auto detailing
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November 2021 by R Weeks
We took our newly painted Rogue to them and asked for an interior detail and engine clean only! Worst detail job ever! Had we have looked good in the car B4 we left we wouldn't have paid the ridiculous price of 160.00! They even left trash in the back seat!! They also quote you 1 price and when you pick it up they want more ! Same thing happened to my daughter and wife! I do not recommend them at all!
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November 2021 by Bebe W
Did a bad job and charged higher than they quoted me.
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September 2021 by Rhonda Smith Herb
Truck looked great. They stole all of the change out of the console and a book of season tickets for the Lowndes games. No help when called. I guess we’ ll see that moron when he uses the tickets and sits next to us at the games.
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July 2021 by Maria P.
We Bring our Prius here and since we bought our car never to have detailed i just clean amd vac most time at has station enough to taking out the eldest lol! And i was surprised this morning the inside its completely looks new the carpet and very clean! I will come back here for our other car. Thanks so much!
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January 2021 by Ted Hillestad
I got my son a bike cleaning for Christmas he thought it was great. It looks great. We will be back for another wash for sure. Great service with a smile. Try it.
