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August 2023 by sean hoke
I was very nervous moving from Valdosta, Georgia with an international move. I had heard horror stories about moving companies! I owe a VERY BIG THANK-YOU to Ortlieb Moving & Storage Co. Inc. of Valdosta. Kevin and his team of 3 packers and 1 extra for loading, all movers were great! Everyone knew what they were doing. They packed us in May! 3 months door to door we received our shipment of 9 crates! I had my doubts but our moving experience was seamless. I gave the team a hard time about everything being crated and organized. Due to weather, the last hour of pack out was crazy with loading. The guys are very respectful, hard working and kept their word and everything arrived! I’m impressed even with the heat of the summer to contend with everything arrived as it was packed and loaded. I’m very happy. Even after leaving Valdosta communication was very good through email with updates! THANK-YOU for a great experience! Kevin I can’t Thank-You enough. It was a pleasure, I was a hard customer to please! Thank-You. You were awesome! (All of our shipments arrived within 2 months! We we’re waiting for housing at our destination!) Exceeded Expectations!!! Very Well done!
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July 2022 by Katlyn Hamilton
We’ve heard horror stories about moving companies here and were nervous at first. These men showed up early and quickly got to work. They were very polite and did an amazing job. I have no complaints they were efficient and knew what they were doing for sure. It’s hard finding a good moving company that does well and treats your entire life belongings with respect and we were able to have that with our move.
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December 2021 by Elizabeth Boone
Had two packers past two days; mr James and mr Charles. They worked extremely hard on packing our stuff and ensuring it was packed and labeled clearly.
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September 2021 by Steve Sterling
We have used Ortlieb Moving 3 times, they work hard, they’re great people and conscientious about how they treat your property. The last move we just did was the hardest by far and Ortlieb preformed superbly.
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June 2020 by Kelsey Hoveln
We used this moving company for a PCS overseas back in February. I was worried as this was our first military move. However, we just recently received our items and have to say how amazing of a job the workers did at packing our stuff!! Even our most fragile items were still in tact. Nothing arrived broken or damaged. All boxes marked on our inventory arrived as well. I’m very pleased with this company and highly recommend them!!
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February 2020 by jamie sansom
So check this out...we read all these reviews and were super worried about our stuff and theft. This being our 8th move with the military I can say, with confidence, top notch for delivery, timeliness, professionalism, appreciative, and the high praise would continue if those words dint sell it enough!
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September 2019 by David W.
The movers worked hard all day. However, my son's Nintendo Switch was synced at 9:15 am, but has been offline ever since. He noticed his switch was missing as soon as he got home from school. I contacted the company and the customer rep explained she never had anyone complain about theft. The first review on Yelp besides mine is about theft from this company. Instead of the manager or supervisor talking with the movers, I was asked to come down and ask where the game system is. Everyone denied seeing it, but it went missing between 9:15 am and 4pm when my son came home. There is no other possibility as to where it is. I am missing the items that belong to me. Hopefully someone else can see this and won't be a victim from this company. Poor customer service and owners/management could care less about what their workers do.
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August 2019 by Nakia Matchett
Very unprofessional company DO NOT USE recently moved over the summer and our items were stolen, broken and damaged! Company refused to replace! Driver: Ron Lusaine
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July 2019 by Susanna J
Dealing with a military PCS right now. They contracted this company to move our stuff. They were supposed to take 2 days to pack our stuff and 1 day to load for transport. The manager made the call (site unseen) to pack in just 1 day, this was not enough time and they sent only 2 packers which did not even have enough tape to do the job. They were informed that all our stuff was in a storage facility and everything would need to be repacked professionally. They did not do this even after I called the corporate office to report this. They left boxes unrepacked, crushed, unsealed, and flat out did NOT do their job! They were late, and unprepared. The loading and driving crew were told "it's about 8,000 lbs" and I told the driver that nobody bothered to ever come out and take a look at what we had. So, he couldn't take all our stuff now I have to wait around for another driver to get the rest of our stuff. I DO NOT RECOMMEND THIS COMPANY!!!!
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July 2019 by Evan B
I recently moved with the US Air Force to Valdosta. Ortlieb Moving was the company assigned to deliver my household goods. Part of the contract is to unpack and remove the boxes from my residence. The three actual movers were very hard-working and careful with my belongings. I unpacked the boxes myself while they unloaded my shipment. They removed a small number of my boxes but failed to remove all boxes, per the contract. They left a phone number (************************* for me to schedule pickup of all other boxes left in my residence because they claimed they didn't have the space, even though all these boxes had been unpacked from the crates. My wife and I called this number multiple times throughout the week to schedule a pick-up. The receptionist was extremely rude and unprofessional, and told us "We'll get to it when we get to it." I asked to be scheduled and she snidely remarked that "I don't know our schedule, we'll let you know when we have a truck in the area." I asked how it was possible that a busy moving company didn't know their own schedule of when a truck would be in the area, and she laughed and said, "Its busy, we'll deal with you when we can." Ortlieb did not fulfill their contract obligations, has been extremely unprofessional and rude, and refusing to cooperate with their assigned clients. I would recommend this company to others solely based on the work ethic of the actual movers, however the attitude of the receptionist and failure to fulfill all contract obligations to their clients earns them 1 star. This treatment is unacceptable.... Read More
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August 2018 by Lashaun H
This company does not deserve an 1 for a rate, because it is not a trustworthy company. This company was the only company the military offered to move us across the country. We only was given a few weeks to prepare for this move, & was told everything would go smooth. We were told that the company would come to our home to see how much material was needed for the move, but they never came to do that. Therefore, they claimed they did not have enough materials for the move & was not prepared. The main issue I have is the thieves working at this company. They stole a lot of our things, and just threw the original packages in the boxes as if they were packed. Some of the items that were stolen was not placed on the inventory sheet, so they knew they were covering their trail. I'm all for supporting businesses, especially those in a small town. However, this business needs to be replaced by a more trustworthy company. I am disgusted with this company and will never recommend or use them ever again. The military also should not do business with them just because it is more convenient. The money the government is paying them is giving them a window shopping experience to our valuables that could or could not come up missing. Therefore, I am warning not just military families but all potential future clients because I do not want this to continue to happen to others.
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September 2017 by Tavia L
Very professional, efficient & polite! Great experience all around. They went above and beyond. Highly recommend using this company.
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April 2016 by Cori Fouts
So impressed with this moving company. They were on time and even gave me a courtesy call to let me know they were on their way. They were professional and timely and took really good care of my stuff. They moved three storage lockers into one house in no time. Definitely recommend Ortlieb and their fantastic team.
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July 2011 by Dawn Ellen Miller
During a busy season, the beginning of June, I called to schedule and estimate. They took my number but never called to schedule. I called again a few days later. Once again they took my number and never called back.
