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February 2024 by April Davis
My car was brought here to await an insurance estimate. At no time was a storage fee mentioned as I was going to pick up the car as soon as the estimate was done. When I came to get the car they would not release it. I had to pay several hundred dollars to get it back. The stated reason was that the insurance carrier promised a storage fee and that by my not accepting a total loss on the vehicle I cost them money and had to pay. I was told I would get credited back if I returned there for repairs when the parts came in, which would take a few months. I am not comfortable going back since I am paying out of pocket for the repairs and I wonder what other hidden costs could potentially show up. I don’t trust them any longer. If I could give zero stars for the lack of integrity I would.
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July 2023 by Stacey M. Cox
Brett is top-notch. Our car threw about as many obstacles at his crew as it could. Brett handled them with professionalism and care. We drove over from Madison, FL for the service. And I’d do so again!
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June 2023 by KikiThe G
I went to this company twice and the second time I had to physically sit in this building in order for him to give me service. After already paying Mr. Brent, I waited a month to get a schedule date to fix my vehicle. A week before the fixture of my vehicle, Mr. Brent, at the last minute, informed me that he didn’t have one piece to fix my car. Mind you, I have already discussed him ordering it last month. To which he said would be delivered in 3-5 business days. After further inquiring about why he wait until a week before, he offered me a refund and I gladly took it. Bad business. He even tried to use slang to do business with me, as if I’m ignorant. Again, bad business.Re-edit: no, I was not belligerent or loud. I actually offered to take the parts that I paid for, through Brent, to which he refused. This man also called the authorities to falsely inform them that I refused my $800 deposit. ?? When I walked back in with the officers, he respectfully called me by my last name, to which he’s never done since first meeting. Treat ppl better. God bless.Services: Painting
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June 2023 by joseph davenport
Great customer service April did a great job would h8gjly recommend them
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April 2023 by Larry Chambless
Had to go back Twice but all in all did a good job
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January 2023 by Angel Kitty
Great service and very nice people highly recommend ? ?
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November 2022 by Kimberly Rogers
We’re truly thankful for the OCD that these guys have.Hands down the best work that we’ve experienced in Valdosta.They went over and beyond any expectations that we had.Thanks PBC
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November 2022 by B Corbin
By far the best in town!!! Highly recommend.Services: Body & Trim
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September 2022 by ann calhoun
Love them omg! They are the best it's safe to say will only trust my baby with them.Thanks Brett for all you do.
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July 2022 by Mark Losser
If you wreck your car this is the place This is the only place to go by far Absolute 5 star Say hello to Brett he will personally help you through everything
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May 2022 by Monique Royals
Paint & Body Concepts did a great job with getting my car back to looking normal after it was wrecked. They care about what they do and will not put a car on the road if it's unsafe. If you are looking for someone to take care of your collision needs give them a call.
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April 2022 by Susan Krane
Good to meet Brett today. We are new to Valdosta. We had a fender bender and needed repair work done after talking with Brett We feel our car is in good hands
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December 2021 by Derek Thomas
Just went in for an quote and they gave .e an reasonable quote i truly felt that he was giving. E a really good 1.so all in all OK
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September 2021 by Robert Jarvis
Brett and his staff were extremely helpful, professional, and accommodating. They went way out of their way to help me and got my issue resolved quickly and for a very fair price! They have earned my business for life, and they'll earn yours too!Services: Auto engine diagnostic
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May 2021 by Lee Ellis
Very professional, man of his word, will make sure you car is 100% they way you want it before you permanently take the car back, I had my car return running smooth with cool a/c, fresh body and paint after a front end wreck, if you want a honest shop to deal with, this is the place to be
