-
February 2024 by Matt Bruns
Points and rewards cards it's beyond me I had filled up in Cleveland Tennessee with fuel and needed a shower. I really just woke up. Travis was at the helm of the register and could not figure out. I guess my phone number didn't work so I gave him the card I had used the day before I thought I did at cleveland, they took my information for sure. I should've had a shower on there.We conversed about it. It shows several of my names I said it's the one all the way to the right the ordeal took about 10 minutes they could not figure it out, but we were able to get me in contact with corporate and solve the issue to get the shower, Tiffany , let me in the right direction. Thanks Travis for trying to help. Sabrina was moving around checking on the store she was involved. I was explaining to her how much these employees that these truckstops have to deal with. It's unreal. I really appreciate you guys.
-
October 2023 by Cara Star
If you want self service Dunkin Donuts, this is the place to be. I put together an iced coffee that tastes like I went through the drive through!! They had a donut case as well.The employees all seemed to be in good spirits and made a point to welcome everyone that came through the door.They had fruit, lil grab and go snacks/ wraps, hot plates, & pizza. They also had self checkout with someone there to help you.Didn’t use the loo, but overall this is a place I’ll stop again!
-
September 2023 by S B
Fuel lines are down bathrooms are dirty employees are really sick and tired of saying welcome to pilot every single time someone comes through the door. Just knock it off already nobody cares about the stupid catchphrase you copied from loves. It was annoying over there it's just as annoying over here.
-
July 2023 by Leslie Staudinger
Couldn’t get the pump to work after swiping the card, went in to ask for help because the button we needed to push was messed up. Girl working the self check outs nastily told me there were signs on every pump that you had to come in. I said there is not one in ours and again more nastiness from her. Including a pic of our pump. Please tell me where this sign is maybe I’m blind. The other pumps did not have signs either. Won’t be stopping here again.
-
July 2023 by Chris V
Careful at the pump of their ADDITIONAL credit hold to your charge. I charged 56.81 in fuel at the pump. I noticed another 151 charge on my account. I called my credit card company and they charge an extra amount as a "credit hold". This will apparently go away, but why do it? Never seen it before. If I only had 200 credit limit no more charges until they remove this? Very suspicious in my opinion!
-
June 2023 by DNO
The pumps are insanely slow. Bathrooms average and they have some lame self checkout registers that you shouldn’t have to use at 5am on a Sunday with 2 cashiers present.Stop only if you must
-
May 2023 by Austin Carr
Typical worthless Pilot, but the woman helping customers with the worthless self checkout robots was very polite pointing me toward the register for a reserved parking receipt and the lady with the blonde dreads was very polite also and even had a smile even though she was obviously not excited to be there (I don't blame her). The Wendy's employees were definitely a different breed of their own that's for sure! 1 star because the 2 women were polite and 0 stars for the pilot because it's a pilot and anything north of here is trash because it's Georgia which is the only reason I spent my money here and wasn't about to drive through notorious Atlanta.
-
May 2023 by Mona Posti
Clean bathrooms, everything stocked - even coffee cups and coffee creamers :)Gas pump worked fine and gave the discount with no troubles.
-
May 2023 by Thomas L.
The worse retail gas experience in 63 years. What a $h1tshow. Credit card machines at ALL the pumps not working. No sign telling you this, you try a card and are told to go inside to A REAL NIGHTMARE , with two idiots and 4 self serve checkouts 1 "watcher" and one cashier. An 8 person line and the moron cashier is teaching people to checkout and left the cashiers station. ALMOST 5 MINUTES LATER. I comment they should have a gas only cashier and what a disaster. She says "I am not going to argue with you and waves the person up behind me and refused to take my card and pump number. I WAS REFUSED SERVICE!! hmm imagine if I wasn't white male and she wasn't a black female. ???A disaster. We went another 4 miles north and saved about a buck and a much better place.I reported this location to corporate and on Google and may call the Georgia state FTC and possibly the Civil Affairs agency as I feel discriminated against?? We will see if I edit this if they respond. Of note::: THEY LIED and their highway sign said $3.16 credit and it was $3.19 at the pump.The good news is YOU will be saved from these incompetent, rude, stupid, bigots, who discriminate against American citizen working white males.
-
April 2023 by Carol Nandy Toro-Acosta
I visit today 3.26.23 everything was 'Very Clean' in the ladies restrooms.?The only thing I dont like to see is my favorite soup like cherry srup broken the rest are Very Clean that is the important point.
-
April 2023 by Jamie S Taylor Sr
This place has everything that you need to get your job done as a professional truck driver. And everything else you need to make sure that you have a wonderful day. Hot showers to cold drinks. Candy bars to Full Subway Sandwiches. Keep up the great work and thanks for your help in keeping America rolling.
-
March 2023 by Desirae
This is the nicest pilot I have ever been to. Everyone greets you at once walking in. Everyone is attentive. Super clean and so many options to choose from. I didn’t park here or take a shower here but I bet the showers are great.
-
March 2023 by Johnny D
They were great, Only thing was the temp charge of 151.00 on my credit card on top of the 74.00 to fill up. The extra charge came off the next day.
-
March 2023 by James Humphrey
We have to check ourselves our with these high truck stop prices? With the 100% mark up on most products that you have then you want us to ring up our own purchases?
-
February 2023 by Sarah E.
Bathrooms were clean but smelled like peaches. Dining room for Wendy's is closed for renovations
