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December 2023 by Portia Daniels
They are ok but they can use better customer service when answering their phones at times.
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November 2023 by Rosyln Burgmon
I am doing this review to thank Michael Reyna and the staff of this store for the wonderful service they provided me and my husband! Continue with the smiles and eagerness to help!
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September 2023 by Jennifer Keear
I absolutely love the renta center I go through in Valdosta, ga, they have always been super friendly and helpful! They also assisted me with my payment during this recent hurricane ?
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March 2023 by Carlene Gray
Every time I speak to anyone at Rent a center,they are all so happy to hear from me,and really don't know me....eager to help and will go above and beyond in helping me with anything. They truly treat you like your a actual family member.....?????
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January 2023 by Ashley Phillips
Easy to pay payments with nice merchandise and friendly customer service!
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January 2023 by Fredrick Bryant
Great Customer Service and a Great Manager
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December 2022 by Reagan Thomas
If I could give these people a zero I would. It’s like they don’t communicate with one another at all. I made a payment and asked to be biweekly. I was told if I made the biweekly payment my account would be updated, yet every week I got several phone calls or my family got phone calls about my payment being due. Then I would call and they would say “who did you speak to?” I don’t remember but I was assured each time my account would be updated. I just told them to come pick the couches up because it’s very stressful to keep asking for something and it not being implemented. Also, couch was damaged a little from getting it inside of the apartment, asked them to send somebody to look at it, they never did. I’ll never do business with them again.
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December 2022 by Pink G
I have NEVER in my life been so upset with a business of ANY kind as I am with RAC in my life. I have been called on days I don’t even have a payment due to make a payment. It took RAC several calls, 6 reps and 2 months to finally fix my washer issue. Then, I miss ONE payment and have been called several times a day while I’m at work to make the payment when I’ve specified over TEN times how I receive pay and what specific times I’ve available to be reached just for them to say they made a note yet CONTINUE to call while I’m trying to do my job.
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November 2022 by Natasha Robinson
I went in today with $1000 cash to get a living room set. There was a lady on the phone gossiping about a robbery at Buddy’s. A young lady came to assist me but there was no price on the furniture,she told me as soon as the other employee get off the phone she will get a price. The employee on the phone heard her & kept gossiping!! I left the the store with my Money & will not be returning. Someone needs to give her a customer service class ASAP
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November 2022 by Bitesizedstar
The customer service over the phone yesterday and in person today with this rent a center was super quick and friendly!
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September 2022 by Charity Faulk
Valencia is amazing and goes the extra mile to help! I highly recommend this store.
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November 2021 by Sissy Beverly Watson
HIGHLY recommend this RAC! I have done business with them for over 6 months & the crew there has always been exceptional! S/O to CAM for his expertise when helping me decide which laptop was best & S/O to TEVIN for his exceptional customer service, You guys ROCK!
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November 2021 by Beverly Watson Corbitt
HIGHLY recommend this RAC! I have done business with them for over 6 months & the crew there has always been exceptional! S/O to CAM for his expertise when helping me decide which laptop was best & S/O to TEVIN for his exceptional customer service, You guys ROCK!
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September 2021 by Oneika Diaz
I asked if they can work with me until I got paid I even tried to pay them with an electronic check they refused my method of payment and then they harassed me my family my husband over $121 dollars!!!!! I have paid of 4 accounts with rent a center in Florida and never had to deal with this issue before. The harassment was ridiculous I will never recommend rent a center to anyone ever again. I just moved to Valdosta and they made my experience with getting furniture horrible! I wish I can give them no stars
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September 2021 by Beverly WatsonCorbitt
Excellent customer service, minimal paperwork and I am absolutely loving my ASUS TUF Gaming Laptop! S/O to Cam for making my first shopping experience with RAC a pleasure!
