The Flower Gallery is a local florist that has received mixed reviews from its customers. While some have had positive experiences, such as receiving beautiful flower arrangements for a funeral and appreciating the owner's personal outreach to resolve a miscommunication, others have reported poor customer service and concerns about the security of the online ordering platform. Customers praise the quality of the flowers and floral arrangements, as well as the dedication and pride the owner, Ms. Susan, takes in the business. The staff is described as helpful and the overall experience as wonderful. However, one customer had a negative encounter with an unnamed employee who was rude and unhelpful when addressing an issue with an online order. Despite these challenges, The Flower Gallery seems to strive to provide a high level of customer service and quality products. The business appears to be committed to resolving issues and ensuring customer satisfaction, though there is room for improvement in their communication and online security measures.
The Flower Gallery was incredibly easy to work with and delivered beautiful flowers to my best friend's grandmother's funeral. Multiple family members said it was the most beautiful piece, and they were so pleased with it. I would definitely use them again and I would highly recommend them to anyone!
September 2024
Thank you for your help when 1-800-flowers failed to deliver and it was incredibly important - you were so kind to help us today. Mary K.
September 2024
The long stem roses was amazing!!!! I appreciate it The Flower Gallery so much. Thank You!!!!!!
