Ulta Beauty is the largest beauty retailer in the US, offering a wide range of products including cosmetics, fragrance, body, skin, and hair care from over 500 brands. Customers appreciate the vast selection, which includes well-known names like Tarte, Fenty, and Chanel, as well as exclusive brands such as Kylie Cosmetics and Olaplex. The store provides options for conscious beauty, featuring vegan, cruelty-free products and sustainable packaging. Many reviews highlight the exceptional service provided by staff members. Andie and Shanae, stylists in the salon, receive high praise for their attentive and skilled approach, making clients feel comfortable and satisfied with their hairstyles. In contrast, one experience with a stylist named Keshia was less favorable, as a customer reported that Keshia did not meet their expectations. However, Andie and Shanae took time off their schedules to fix the issue for free, which was greatly appreciated. Additionally, customers have noted the helpfulness of other employees like Samuel and Taylor, who provided excellent assistance in finding products. Samuel was particularly commended for his kindness and willingness to help with specific skincare needs, while Taylor was a good listener and helped a customer find a new brand that worked well for their sensitive skin. Marlyn also received praise for her warm greeting and informative assistance. Despite varied experiences with different staff members, Ulta Beauty remains a popular destination for beauty enthusiasts seeking a comprehensive range of products and services.
