Unified Communications Technologies

Hours: Unified Communications Technologies provides internet and TV services, with many customers reporting satisfaction over several years. The pricing is generally considered fair, and when the internet is working, it is described as great. The customer service staff and technicians are frequently praised as great, hardworking, and good to work with. However, the service has experienced significant issues. Customers report unstable connections, with disastrous periods of outages occurring every 15 minutes, making the internet unusable. While customer service is responsive, the company appears to lack resources and manpower, sometimes struggling to pinpoint or resolve problems promptly. Communication regarding outages or upcoming work is often lacking, leaving customers frustrated and without updates. Promises, such as upgrades to fiber optic service, have gone unfulfilled for years, even when the infrastructure is nearby, leading to disappointment. Although service problems were more common in the past, recent improvements over the last six months have led to more reliable performance, allowing customers to confidently use and resell the services.

• 0.61 miles

  

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1. Valdosta, Georgia