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January 2024 by Melody Shipes
WILL NOT ANSWER PHONE CALLS IN PHARMACY
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November 2023 by Chris C.
I have been using this cvs store for a while now and its service lately is horrible at best. Every month I have to get my refills and every month there's a problem. It's out of stock or they claim I don't have any refills left when I know full well I do. It sometimes takes my doctor calling them to confirm I have refills, then cvs says the refills were in another file in their system. I have one account, so where was it stored??? Find a better pharmacy is my advice!!!
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June 2023 by vicki winkfield
Awesome service
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May 2023 by Brittany Medvec
The pharmacy team here was very helpful and friendly
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February 2023 by Candy Mcneal
I went to the pharmacy and Mrs. April was the biggest help. She was patient with my situation and did everything she could to help.
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December 2022 by Jenny Curl
This pharmacy is a joke. My husband is a veteran and we have to use CVS or Walgreens. There is not a Walgreens in Vidalia or I would be using it. I went this morning and they were not even open and it was 9 am. They are slow as molasses. I will be going back to City Drugs and paying for my meds out of pocket.
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November 2022 by Amber Corbett-Johnson
I went into CVS to buy a prop for my kid's photoshoot that was taking place the next day. When I walked in I was not greeted by the cashier. He just stared at me and cracked an awkward smile.Then when I went down the aisle I noticed the cashier (white male with shoulder length) had came on the same aisle I was on hovering near by. I went to the next aisle and there he goes again. I went to other aisles and of course he follows me. One time I stopped and turned towards him and just start staring back at him.Come on you don't have to make it that obvious that you think I am in here to steal.DO BETTER CVS WITH YOUR PROFILING! I wish I can give you a negative star review for this interaction.
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July 2022 by Janice H.
this is the absolute worse CVS drug store ever. The manager himself was the rudest non caring non understanding manager I have ever met . very arrogant loud and just straight up RUDE, he dosent deserve his job. We went straight to city drugs in vidalia Ga where we received the upmost kindest caring people that wanted to help in time of need , the pharmacist there was awesome , they will definitely be getting all of our business in the future . I will be telling everyone I know about my experience at CVS. as I understand I'm not the only person that has had bad experience at this CVS.
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July 2022 by Haley Wilt
Just had the worst custom service with the pharmacy counter… worker had a very nasty attitude and acted as if she was bothered that I called and asked a question about a medication. She was so nasty acting the phone call ended with me having to hang up before loosing my religion!! Not a place to do business at all.
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December 2021 by Lainie Jenn
Automated phone svc says Rx is ready, go to pick up in store & it's NOT ready. Wait for 10min, see Drive Thru Rx filled in less than 5 min, so I ask about my Rx & woman says it will be 15 MORE min. I was only 1 in store waiting on Rx.
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November 2021 by Rudy Horton
Worst customer service around the workers have zero knowledge.Called and was put on hold twice didn’t say I was being put on hold just done it. Pharmacy guy came on he had an attitude from the start, he said he’s leaving soon and didn’t care. I hope this place gets shut down soon. If u need meds or anything please go ANYWHERE else!
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September 2021 by Joe Howell
Who is responsible for this location? These folks need help in the pharmacy and requested it over the intercom.... Someone else came on and said she was on break... Poor customer service. I’m all for breaks, but not when there are tons of people that need to be serviced.
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September 2021 by Richard Duley
By far the worst customer service and least educated as far as CVS pharmacy staff that interfaces with customers!They are rude and seem to get defensive when you ask a question.Both at the store and especially on the phone.
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August 2021 by Ashley Johnson
Refused to give a covid vaccine to a Black woman because "too many walk ins were done" when she came in for her scheduled appointment. Lawrence is completely unprofessional and should not be working in a health care environment with that type of attitude. Completely unacceptable to turn anyone away from getting the vaccine because he didn't feel like doing it
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August 2021 by Teresa Sikes
This place sucks. Customer Service is non existent. Wait forever to get a prescription filled. 2 people to work the pharmacy and line at window and 20 deep inside the store.