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January 2022 by Larie Jones
SO FAR SO GOOD. I EMAILED THE GENERAL MANAGER BC I WAS CONCERNED ABOUT APPLING FOR MY TAX ADVANCE AND NOONE BEING THERE TO APPROVE AND GIVE ME MY CHECK. SHE RESPONDED TO ME QUICKLY THE THE SAME DAY BY CALLING ME. AND WHEN YOU CALL THE OFFICE HERE IN TOQN THEY ACTUALLY ANSWER THE OHINE. MUST ME UNDER NEW MANAGEMENT. THANK YOU FREEDOM TAX FOR UPGRADING FROM LAST YEAR. WE WILL NOW SEE WHAT WILL HAPPEN WO3MY TAXES. BC FOR THEM TO FILE MY TAXES LAST YEAR 2021 I ENDED UP PAYING THEM FEES UP TO $900 JUST TO FILE MY TAXEZ. WE WILK SEE THUS YEAR.
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June 2021 by Edward Himenez
If i could rate no stars i would filed my taxes earlier this year and nothing i called up here few times no answers what so ever dont come here its a scam
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April 2021 by Lesley Cruz
Been calling and sending emails and nothing.worst service i have ever had ..
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October 2020 by Morgan Campbell
they never answer the phone, voicemails full so can't leave a message. my boyfriend filed his taxes in February and still hasn't gotten them because we can't get ahold of them to fix it. 0 outta 10, do not recommend.
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October 2020 by Jessica Hutto
I did my taxes with them and now got a letter from irs. I have called daily and voicemail is full and nobody is ever there.
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June 2020 by Mercedes Cheyenne
They are so unprofessional what kind of company doesn’t return their clients calls or emails. I have been trying for weeks to get a copy of my tax returns and this lady still will not call or email me back to make an appointment to get a copy of my return papers and I’ve reached out several time. It’s a shame
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February 2020 by Aye Obey
Worst place ever to file taxes. They are scam artists. Do not file with them you will lose most of your money and it will take forever for you to get your refund back. And don’t reply to my review saying to please not to hesitate to give y’all a call because y’all never answer the phone when people call. I would give it a big fat 0 if I could
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August 2019 by Schaffer Brown
If I could give it zero stars I would! Definitely a scam business! Do not I repeat do not use this business to file your taxes! They over charge you and tell you at the last minute about prices and they steal your state refund! They don't answer the phone and then give you a bogus cell number that don't answer neither! Run run run!
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July 2019 by Michelle Robins
We use this this year. We have YET to receive our whole amount this year. My husband and I filed in February. We can not get ahold of them to find out what's going on or anything! We have NEVER had to wait this long to get our taxes back. We have tried reaching out to them multiple times and daily! We have screen shots of texts where they say to to text them “because it's more convenient†for them!
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April 2019 by Tiffany Kelley
They charged me $500 to do my refund and then another $300 for the forms. They took a total of $1000 from my refund. On top of all that they claim I will not get a state tax!
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March 2019 by Amanda nail
I go every year, never had a problem and they're fast and friendly.
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February 2019 by Candace Davis
Alex was really nice.he also explains and answer questions I loved that..
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February 2019 by Amanda Nail
they're fast friendly and don't mind handing out tax refund advances.
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January 2019 by Blaze
Very friendly and helpful staff. I've come here every year for 3 years and don't have any complaints. Keep up the great work! Thanks ladies
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February 2018 by Jeremy Newell
They have an amazing staff. Very nice and clean office. It is nice to have them in Vidalia