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January 2024 by Scott Wyatt
What kind of ratchet store closes for 10 days and doesn't bother to update their hours so folks don't drive 2 hours for nothing?
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November 2023 by Harold Cooklin
This shop is the best suitcase shop in USA, quality and price unmatchable
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November 2023 by Jasmine G.
I found a great deal on a crossbody bag. Love this place. The selection and quality of the inventory is amazing.
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September 2023 by Pavan T
Horrendous customer service. Wendy who answered my phone told me she would not sell to me and I have to come in to the store if I have any question on products. All I asked was does she have any backpacks in stock. She was acting as if she owned Tumi. I wanted to buy a Tumi product because I heard of the great service Tumi has and this is the worst customer service I have ever received. Tumi should be ashamed to hire someone like Wendy she has no business working in any customer facing role.
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July 2023 by Deborah Brown
Great store with friendly, helpful staff, prices much less than retail stores. Would definitely go back even though it's a few minutes off the major routes.
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July 2023 by Smith Family Smith
Excellent assistance! Provided all information I was asking!
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November 2022 by Genevieve Fernando
Favored by young professionals and older businessmen alike for their daily and travel luggage. Style is neat and quality is top of the line.
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November 2022 by Say So
Shocked that a "factory store" is really a retail store. Using the term "factory Store" usually equates to an outlet. This one certainly is no outlet nor a typical factory store. Prices are ridiculous. No seconds. No discounts. It is clean!
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October 2022 by david craig
More expensive than I was expecting for a factory store.
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May 2022 by Malikah
Got a great deal on TUMI luggage. I got a beautiful leather backpack as well. All amazing quality and great price!
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May 2022 by Thomas Cobb
Place has some steardy build. Luggage and bags. A touch on the expensive side, but worth it.
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December 2021 by Wesley Barton
Definitely worth the detour! If you know your brands and know what Tumi is then you better grab a deal at this store. Real discounts and amazing service!! The absolute best
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December 2021 by Brett Grane
Great prices on Tumi luggage. Well worth the stop on way to Savannah.
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August 2021 by G U G
This review is for Tumi corporate in Georgia " Taylor"Missing the Great service days from "Sharon Daughtry" !She was an Amazing person with that Southern charm who always made it happen & was the reason for my loyalty and value of the Tumi mission Statement back then.What this review is to express my lack of service, product quality & resolution.Here are the facts:I'm a 23 year legacy client.Have owned over 20 Tumi bags over the years.Products are more fashionable.Products are not at all for buss travelers who want sturdy construction like the older productsWarranty used to be " Yes we can" now it's we cannot goid it but will give you a creditPrices are very much premium (-) the old previous premium supportBuild quality is very light duty 40% at most from before in capacity before damage.Being so light duty means most times they are not repairableTaylor who is from the days when Tumi was really a superior road warrior product never resolved either of my issues with 2 pieces of luggage.I am being very kind with my review as if their was a (-) rating value for $ it would be more accurate.Not for Those who depend on luggage to not break while on a trip.Samson ire has taken quality, support & is selling at premium prices based the name legacy from Tumi's True quality and passionate about being the best.
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August 2021 by Jennifer Fields
Staff were super friendly, answered all my questions, and had great prices