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April 2024 by Sandra Hays
This location has the worst customer service later in the day. Drinks will be wrong and they take forever to take your order while standing around laughing and talking. I usually get coffee multiple times a day and tip each time, but it's to the point I have stopped going unless it's in the morning.
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April 2024 by Sandy Hays
Do not go to this location in the afternoon. The employees don't care and are rude. Constantly mess up the orders. Will stand an talk behind the counter and take forever to take your order.
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April 2024 by Tiffany Anderson
Fast service, not overly friendly but cordial, always busy! The best coffee hot or cold!
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April 2024 by Marie Puckett
I don't even know why I come to this location. They never make the drink right to start with. Today it took 12 min to get my iced coffee, which barely had ice and no whipped cream, doesn't even taste like the drink I ordered and def doesn't have the 2 extra shots of espresso but I was basically the only customer inside. There was a girl who was apparently a friend or co worker, the girls working were more interested in gossiping with her instead of taking my order, which took me walking down to them to ask about a specific drink. She seemed annoyed that I interrupted her conversation and then took another 5 min for a completely different girl to come take my order. Then waited 12 min for my drink to be made because the first girl was yet again gossiping and laughing it up with the friend or coworker. Will not go back! 20 min for a stale donut and barely cold iced coffee with very little ice.
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April 2024 by William Murphy
I'm sorry but the doughnuts were horrible. Frie day cashier, great coffee but no way on those doughnuts . Wish I would not have bought half a dz
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March 2024 by Tony Evans
Ice coffee fixed just right and of course the doughnuts were tasty
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March 2024 by Suzanne Caricari
I paid for a beverage to have the whip cream, cinnamon and caramel and of course it was wrong. So frustrating. $7 for this.
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March 2024 by Latayia Negou
Great customer service
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March 2024 by Zachary LaFollette
The girls who work there can't even make a coffee right. Other than like three of them and then you get in trouble for trying to tip
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March 2024 by Jared Ivey
Great drinks, good location.
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March 2024 by Mersades
I will never go back to this place. Their customer service is horrible, horrible attitudes, food is cold, and HORRIBLE! All the people that work here looks like the smoke CRACK!!
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March 2024 by Amanda Diane Cosby
Love me some
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February 2024 by L G
Literally can’t recommend a place less. The only reason I even went was because I wanted breakfast food and it was outside of breakfast hours at other restaurants. I never even leave reviews for places but this visit was just unnecessarily bad.I placed a mobile order today and when we got there at like 2:45 the cashier at the window told us they were out of banana bread. No biggie, but she offered me 2 donuts as a replacement. I politely asked her if I could replace the banana bread with anything different because I have extremely sensitive teeth so I can’t even get through half a donut without my teeth aching. She got an attitude and acted like it was a huge inconvenience just to check. She came back and told me she could replace it with a coffee muffin, and even though I really didn’t want that I just went ahead and accepted because she was acting so aggravated by it. I still had bagel minis anyways so at least I could eat those even if i didn’t like the muffin.Surprise: the muffin sucked. I tried my drink next, also terrible. You’d think for $5+ per drink you’d get something once in a while that doesn’t taste like dirt. A latte is mostly milk, I don’t understand how it’s that hard to make it taste mildly decent. Whatever, moved on to the bagel minis. They were cold to the touch so I already knew they’d be terrible when I grabbed them. They weren’t even remotely toasted on the outside, and the cream cheese in the center was barely thawed, they weren’t even close to being hot like they’re supposed to be. Yet another waste of money and at this point every single thing I ordered for myself ended up being awful and a waste of money.My boyfriend’s food and tea were alright. Just alright, not worth the $5 for a croissant just for it to be mid. Literally wasted $20 of my money just to not even get anything to eat because it was all terrible and/or not even cooked. I have some degree of patience and sympathy for fast food workers but the store was literally dead, not busy at all, we were not rude or impolite whatsoever to them, and i worked fast food myself for years and i never treated people rudely just because they came to my place of work. it isn’t hard to have basic respect toward people and the money they’re spending when they aren’t disrespecting you at all. it’s not my fault that they were out of what i ordered, god forbid i just ask if there’s any other alternatives to what i had gotten because i literally don’t like and can’t eat what i was offered as a replacement.you can’t serve shitty undercooked food and terrible drinks AND have an attitude for no reason toward people who just wanted to grab a bite to eat. if the customer service is gonna suck they could at least make up for it by not sending out garbage food and drinks. there’s not a single redeeming quality about the place. pick a struggle.
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February 2024 by Shane Dee
I love running on Dunkin'
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February 2024 by Erika Dawson
Went through drive through to order 12 glazed doughnuts for my sweet tooth and at 7:14 pm they only had 3 left and informed me that the manager said they were not making any more doughnuts for the night :( when asked what other options they had available the sweet young window girl named them all and when I went to order vanilla iced and chocolate iced doughnuts they were out of those as well. It made me really sad especially since they were still open and had none of the products I was looking for. Someone needs to do better with evening counts and or supply issues. Last products should be made around 6 for freshness. The doughnuts I did receive were stale and clearly had been made in the morning batch. Highly unsatisfied.
