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April 2024 by myke frost
Worst Krystal’s I’ve ever been too, sat in the drive threw for ever before the lady came over speaker asking “what you want” then has a full conversation with the guy next to her about dropping things so we just left and went next door to Arby’s, people in front of us apparently did the same thing
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April 2024 by Kelley Pirtle
Food was great, service is garbage.
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March 2024 by Jennifer Ridgeway
The service at this Krystal's has always sucked, but it just keeps getting worse. You'll understand why there's no line there. Between customer service & bad food, I don't know how they stay
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March 2024 by Rebecca Brown
Can’t share my experience as when we went at 11:05 pm on a Saturday night the lights were out and no one to take the order goggle showed them as open until midnight.
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March 2024 by christian bibbs
It’s 10:32 when I pulled to drive through they said it’s 3 burgers left and they won’t be making anymore… it’s SaturdayThey need a new district manager or to shut down
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March 2024 by Jason Byrum
Worse place to
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February 2024 by Tommy Brown
Legitimately every time you try and order food it's a long wait. They want you to just give up and go elsewhere. The workers essentially just want to sit there and do nothing while on the clock. They act like you showed up at a bank asking for food. It's the worst Krystals around.
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February 2024 by William Harrison
Tonight me and my family of 8 in 2 separate vehicles stop at your location where we attempted to enter the restaurant to dine and were told that the dinning area was closed, time was 6: 45 which was told by the management to use drive thru which we compiled so we placed our order and drove to a family members house to a kids birthday party we were attending, got to our destination and realized that we were missing 8 burgers and cheese fries so we returned after calling several times, when I arrived i ask to speak with a manager and expressed our issue to her and omg all hell broke out because she attempted her team had not misunderstood the order and got mad at us with an attitude that I personally has never seen a manager do in all my days of living all I wanted was the rest of my food and manager Tia told me I would have to pay for something I already paid for which is unheard of... complaints will only go so far but this manager/ leader you put in control of this location is heading for disaster as a restaurant, I hope this is fixed admittedly so this specific location can thrive....
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February 2024 by Johnson Donna
I ordered 3 separate orders my burgers had mustard, and I said no mustard my very first time ordering food from this company its the worst and on top of that we were missing a whole order I went back and the manager was very very disrespectful and got upset at us because her team misunderstood the order, Your Manager Tia needs a course in anger management and retake any classes or test that may improve her anger and improvement in customer service!! I must say this was a terriable experience for me and 2 car loads of people.. I hope this situation gets fixed asap. The reason for going thru the drive thru because 7pm at night and your inside is closed why ?
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February 2024 by Anthony Griffin
Order was short and manager thought we were lying about the mistake even though we just left the place and Cheeseburgers for some reason have mustard on
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February 2024 by G Smoot
Food is nasty! Bad service and under staffed facility! SAVE YOUR MONEY! THE WORST PLACE TO EAT!
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February 2024 by Junior Waller
Above
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February 2024 by Linda Shelton
Fast service and great food.
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February 2024 by Cornelia Harrison
I wish I had taken a picture of my food. I ordered 3 cheeseburgers with extra pickles and no onions from the drive-thru. I really truly regretted not taking that picture. You would never believe how the burger was looking. I kid you not if I haven't pulled over as soon as I did. The burger looked like it's been sitting in the corner for a few days. The sandwich was cold to the touch. They pieced the cheese on the meat, which both were dried out. I just don't understand why. It wasn't busy that night. The inside was closed, and the drive-thru may have had 5 car tops. I met the supervisor at the door, which was nice, and asked if I wanted the food replaced. Of course, I said no, thank you, that just ruined my appetite. Yes, I was refunded, but now I'm through with Villa Rica Krystal. To be honest, I'm surprised they're still standing. That is just my opinion. They need a makeover or just lock their doors.
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February 2024 by breisap91
Ordered 12 plain Krystal’s with cheese and an extra patty. First bag, no double patty, 2nd bag had onions. Returned and got my money bag. How difficult is it to follow instructions?
