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March 2024 by Mahad Dahir
Do not buy a prime parking in here because they will tell u to get a refund when u drive to here
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February 2024 by Dinah Predelus
Pilot is overall usually great but today they had a very rude and unprofessional employee working the register. I e lived in mirror lake for two years now and have never had a bad experience until now. They are definitely down grading
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February 2024 by Sravan A
Clean bathrooms, smells good and has lots of food options like subway, pizza and donuts from Dunkin.
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February 2024 by Barts Pool Service
In and out quick
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February 2024 by Andy L
One cashier was helping someone else and politely asked them to wait and rang up my purchase since I was waiting for a few minutes while the manager and 2 other employees were standing in the corner talking and laughing
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February 2024 by Abraham Grandison
DO NOT RESERVE A PARKING SPOT HERE! was recently told to block the entire fuel isle, or get a refund after I told them I have no time on the clock, and they’ll figure it out in the morning. Talked to management and he was utterly useless by suggesting this.
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January 2024 by Jagdeep Singh
long waiting for shower , Nobody cares .avoid to stop here
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January 2024 by Rogie Barrow
There is a decent amount of parking they are strict on enforcing reserved parking so make sure you pay I was upset at first because I paid for parking and only stayed 5 min but they gave me a refund. Showers are clean workers are extremely nice and helpful they only have one washing machine working and 4 dryers
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December 2023 by Ihor Melnykov
I chose Pilot Flying J because they offer the unique option of reserving parking spots in advance. After driving 550 miles, I was looking forward to resting at my reserved spot, for which I paid $17. However, upon arrival, I found that there were no available parking spots despite my reservation.When I sought help from the station staff, they were unable to provide appropriate assistance or solve my problem. Contacting customer service also didn't yield a satisfactory outcome – they merely refunded my $17 and apologized, without solving the overnight parking issue.As a loyal Pilot Flying J customer, I am deeply disappointed by the lack of support and problem-solving from your staff. In the future, I will reconsider where I stop for refueling and rest. It's important to note that at other places, even without an online reservation system, I usually find a parking spot without issues. When parking availability is critical for truck drivers, failing to fulfill a promise of a reserved spot is unacceptable. I hope Pilot Flying J takes this incident into consideration and improves their reservation system and support for drivers who rely on reliable parking after long journeys. Please understand my frustration, as I expected much better service when choosing your company.
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December 2023 by john e
Worst truck stop. Paid parking is a joke paid earlier in day by phone, got there by 430p all spots were filled with people who didn't pay for parking. Took 2 hrs to finally get parked. Cashier was too busy waiting on fax and wouldn't help other customers till fax arrived stood there b.sing with co worker while line grew longer.
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December 2023 by Rafael Castro
A TAXI DRIVER IN PILOT TRAVEL CENTER
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December 2023 by Stephanie Alexander
Asked if we could park overnight in our van. Was told they were full. They had lots of empty space. They weren’t very nice about it either. We smiled and said thank you and drove on to Loves
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December 2023 by Gene Scott
I am a handicap driver ,I was told to move out of my parking spot .The manager during the first shift said I was okay to be where I was , the lady said that what she said was not okay and that it was her shift now and I must move out of my spot so her Freind could take my spot .I told her I was not moving , I asked her what her name was because I was going to file a complaint, she said and kept repeating her name was Deez Nuts . She came and loudly banged on my truck two times waking me up , I told her I wasn’t moving because the previous manager said I was okay because all the handicapped parking was taken .
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October 2023 by Andy Petruccelli
A complete rip off, just like all pilots and flying j's. Fuel was $0.25 more expensive than down the road and def fluid was overpriced as well. I can't believe truckers have to pay this for diesel and def.
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October 2023 by Jonathan
I stopped here this past week while traveling through and wanted to share that the manager Stephanie was simply amazing! She went above and beyond to get me a fresh hot meal and then proceeded to check me out when I know she had other things she needed to be doing. All in all, a great truck stop! Restrooms were better than expected, even smelled clean.
