Caliber Collision

Most Recent Comments

• October 2025 by Mackenzie LeMorta
  We have absolutely no complaints. The customer service was amazing, a friendly, knowledgeable, efficient staff and our truck was done a week ahead of schedule. Our truck looks brand new again. Highly recommend Caliber Collision!
• September 2025 by MastaWong
  They did a good job on my car and finished on time. Their representatives were very pleasant to work w, gave me all the details i needed to no.
• August 2025 by Jymesha Thompson
  2025: They were excellent specifically Ms. Jennifer and Kehnia were wonderful and so helpful my car looks great 💖
• August 2025 by Typhus
  At Caliber Collision Jennifer Ennius, Keshia Serrano, and Krystal Keillor was very much helpful and very knowledgeable about the repairs of my 20 Nissan Maxima, you’re all did a Tremendous service and I Thank you You!
• July 2025 by Terri Mullens
  The process to get my car fixed was seamless from beginning to end. Definitely recommend them!
• July 2025 by demete7
  Had a great experience
• July 2025 by Clarindra Morton
  Water in the light fixture and now the lights around my 2019 Charger don’t work more money to pull out
• July 2025 by rebekah ridenhour
  Very great customer service, wonderful to work with. Kept a me updated with personal calls. Answered all questions when I had any.
• July 2025 by Myron Williams
  Front office personnel are professional and friendly. The repairs on my car were completed on time and I cannot see any indication of any damage from the accident. Highly Recommend!!
• June 2025 by Daniel Saenger
  I had Caliber look at a scratch on my Ford Fusion lower door. Advised me to use touch up paint instead of them repairing. Friendly customer
  service
• June 2025 by Ricardo Felix
  Exactly what I was specting, thanks gracias
• June 2025 by Sekemia Caldwell
  Caliber Collision offered a great experience for the repair of my 2025 Ford Explorer after hitting a deer! The receptionist and auto adviser were very friendly and knowledgeable!
• June 2025 by James Jager
  I don’t know anyone who is or has ever been over-joyed to be in the position of having something go wrong with their car that requires a stay in a body/repair shop; it makes for a bad day and (usually) grumpy people. Said grumpy people can then take that frustration out on the very folks who are going to get their car back to them. While we tend to expect employees who have an initial and continued contact with the public to be cheerful and welcoming all the time, if we took a step back and put ourselves in their shoes, we might see that part of being human is also being affected by others’ negativity. Thus, on a recent hot afternoon when I arrived for my estimate at the Carl Vinson location and walked into the store to be greeted by a smiling face, upbeat demeanor, and genuine positivity of the lady at the desk (I ask her here to please forgive me, I was immediately drawn in by your good vibes and I don’t know that I ever got your name, I will remember your effervescent personality, and the joy I found in hearing someone with an accent that indicated a Spanish language speaker - so familiar to me from my own youth in Southern California - a sound my own ears had nearly forgotten the joy of hearing). She immediately made me feel welcome, that I was in good hands and that even though not a person from Caliber had seen my car yet, that I was in good hands. I never thought to ask for her name (and if she told me, I admit it has slipped my memory), our conversation was natural enough that, I felt like I’d known her for years and we were just catching up. She did contact my rep (Jennifer Ennis) and made sure I had Jennifer’s card. Jennifer also made the moment positive, creating a space that spoke to my own approach to my job that says, “we’ve got it, we’ll take care of it, and there’s no need to worry”. For someone like me, that’s priceless. Jennifer also helped me with the rental car agency and due to a misstep on my part, we had to set the estimate for the following day. When I showed up the next day, it was the same (note this Caliber - you’ve got two treasures in these women!).
  The following week, Jennifer let me know when the parts were due to be delivered and that work would start on my car that same day. I figured it would be the beginning of the week following that the car would be ready, and I received a call the next Tuesday. I didn’t need a call each day, just on the pertinent ones, and here again Jennifer did an outstanding job knowing ‘the customer’.
  When I went to pick the car up, I was greeted again by these same two wonderful women - again VERY positive experience!
  My car is as good as new and looks like nothing ever happened. The folks in the shop turning all the wrenches, mixing and spraying the paint, and making sure everything is in the right place, matches, and is calibrated and adjusted correctly do an amazing job! I could not have been happier with my experience at the Caliber on Carl Vinson.
• June 2025 by Kimberly Hardy
  The customer service provided by Jennifer and Amber was awesome! They were so professional, courteous and sympathetic and I am very grateful and appreciative for their service. I am especially thankful for Jennifer who went above and beyond to assist me with a difficult claims adjuster and finally get my car fixed 2 months after the date of loss. I'm not rating a 5 because there were a few hiccups with the mechanics, but overall...I am very satisfied. Would definitely recommend.
• June 2025 by Nan Williams
  Could not have asked for better! Fabulous work by fabulous employees. The young lady at the reception desk is super sweet and helpful!