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October 2023 by Krystal Alese
Andy is super nice, he called me after hours on a Friday because I had sent an email just a few minutes before and he was going to get a member of his team to complete my request over the weekend, but I told him no I can wait until Monday y'all enjoy the weekend. He is very friendly and professional as is his staff, I went in the other day to pay my bill with cash and the lady who helped me was super sweet. His office is very clean and I love the little red truck decorations. I even left with some goodies a pen, calendar and chapstick. Definitely the best insurance agent I've ever had.
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March 2023 by Jainesh Patel
Friendly people who love to help! Jay did a great job helping me out?
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March 2023 by R. Denise Ellis
We just love the service and professionalism that is given by Andy Thomas and his staff. They have always answered our questions and concerns in a timely manner. And as a personal touch, they have never forgotten our birthdays! Look for many more years of continued GREAT Sevice.
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March 2023 by Kim Enzler
Ashley is awesome at her job!! She went over everything and answered any questions I asked!! Very patient and understanding of my concerns!! Keep up the amazing job you do!! Thank You!!
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February 2023 by felicia webb
Natalie was so helpful and nice!! She gave me the best quote for a really good price! I am also going to get life insurance through her as well! Thanks for your help Natalie!
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October 2022 by Daniel Fraley
Fast friendly service. Needed auto insurance and was in and out faster than a cat with 2 shakes of his tail. ?⬛
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October 2022 by Tim Denton
Andy is Awesome- but I mainly deal with Natalie- and she is the best- She is always prompt to any calls or emails, she always looks out for my best coverage- If I could give her 10 stars I would- I have rentals, home, autos, etc... Thanks Natalie YOU ROCK
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October 2022 by Katie LaConte
I truly appreciate the personal level of service offered with the Andy Thomas team. I made the switch back to State Farm after a few years away and I'm so happy I did. Ashley was helpful, kind, and professional throughout the entire process. Thank you so much.
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October 2022 by Jayauna Johnson
Ashley has been such a pleasure to work with. She made the process super easy and I would definitely do business with her again.
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October 2022 by Christopher Martin
Family environment with compassionate employees who have your best interest at heart. Make sure to ask for Ashley!
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October 2022 by Barbara Parker
Really nice place, and everything was taken care of a lot easier then I thought it would. Efficient and wonderful people.
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November 2021 by Winsome Stewart
Warm welcoming atmosphere. No long wait here.My bank account was hacked and my monies for my insurance along with monthly expenses, and they were so understanding and I was given time to pay my on my policy.I am grateful for myagents.
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August 2021 by Thomas Bartholomew
Knowledgeable and friendly help with life insurance questions/issues. Quick service, even times I've had to leave a voicemail, it was returned immediately.
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May 2021 by Carol Hodges
Natalie Shiver, part of Andy Thomas State Farm team in Warner Robins, GA, has been an immense help to my husband and me after we expressed our preference to transfer our State Farm policies. She has made the entire process extremely easy on our part and has gone out of her way to accomplish this. The agent we have used for more than 50 years retired and transferred our policies to an agent we were not familiar with. In the interim, we have heard so many positive comments about Mr Andy Thomas’ office that we decided to transfer all our insurance policies to his office. Looking forward to many more years with this State Farm agent. Thank you, Natalie Shiver, for your quick action and your professionalism accomplishing our request.
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May 2021 by Jessica Salim
State Farm has been great in general. Quality, affordability, all good. I'm especially thankful for Natalie Shiver elevating the customer experience even higher by being helpful, friendly, super responsive, and knowledgeable. On a scale of 1-10 her customer service is a 20! Thanks State Farm and Natalie. You rock!
