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February 2024 by A J
Helpful
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January 2024 by Geri Williams
Ryan was an awesome employee at AutoZone on Watson. He got so much knowledge and was very very helpful. I’m glad AutoZone hired Ryan. I will always try to get him when I return to AutoZone.
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January 2024 by Shan Lawlaw
Great friendly people nice in clean auto zone to get parts and other things from them
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December 2023 by Maxine Kennedy
I received great service from Gerald. He was knowledgeable and very patient. He's the poster employee for the type of service Auto Zone is known for. I recommend all ladies stop by this location if you're in need of parts for your ride. Great staffing was in play this particular day. Thank you for the improvements. We do notice.
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November 2023 by Meshandra Brown
First time visiting this location. I will not be returning. The time spent with getting a new battery install was too long. The associate was okay but I'm convinced that he has never installed a battery. I asked and he stated that this wasn't his first time but he lied. My friend had to tell him that if positive took off first it has to be put back in that order. My friend worked with the competitor as a Assistant manager. My friend says he was okay give him credit for effort. I say if you are not knowledgeable learn the process first and make the customer aware. Now I understand why it was only 1 car when we arrived if this is the services rendered. I should have read the reviews first and than requested Jessica. But experience is the best teacher. Now I know.
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October 2023 by Chris Hansen
Great experience at this location . I was assisted by Lexie and she was very knowledgeable about what I needed . I think she was a manager and she should definitely stay in that position or move up fast in this company . Definitely be back !!
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September 2023 by Sean Butler
Sold me an engine air filter that Precision Tune proceeded to break during installation, but AutoZone was still willing to give me a refund. Then Jarrell was extremely helpful in providing a free battery charge and dealing with the complications of re-installing a battery into a car where everything is electronic, including the hatch access to the battery compartment. Very positive experience!
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September 2023 by Michelle Hill
Excellent Excellent Customer Service and Very Professional … Mr. Jarrell Ellis was excellent and very patient in explaining my car issue to me and resolving it… It was so HOT outside and he was still trying to fix my problem and he did….He was a True Blessing…. Thank you so much Mr. Ellis. ❤️❤️❤️❤️❤️❤️
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September 2023 by Sheron Zambon
Jarrell Ellis is a true blessing!!!! I had gone to O'Reilly at first to get help with my air filter and they said they couldn't help me. So I went to Auto Zone and the guy there said he couldn't help me as he was on break and directed me to Jarrell. He helped me install it (in this heat) and even watched out for my daughter whom was asleep in my van while I went to pay for my part. He was VERY kind and helpful. I will always come back to this Auto Zone and never again go to O'Reilly. Thank you Jarrell for such amazing service!
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August 2023 by Keon King
Went in the this Autozone after trying several other stores that didn’t care to help.Jessica P. Went above and beyond to help me find O-rings for my motorcycle. It saved me days from waiting on an ordered part. System gave her a part number that was incorrect and she didn’t let that stop her. She was determined to find what I needed instead of telling me to settle for the universal o-rings. As a fellow store manager for a different company I can appreciate an associate like her.
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August 2023 by Morris Mcghee
I came in for a battery for wife truck a GLS 450 MERCEDES. The screen listed it would take about 45 min to change and that the swap was highly difficult. I had Jarrell and Keisha as representative who assisted me. They both took there time to not only get me the right battery but Jerrell swapped it for me. I am mechanically inclined but this was very difficult. He got the battery swapped out with no fuss in 100 degree weather. I really appreciate these two for their help. Great service and keep up the awesome work ?.!!
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July 2023 by Jessica Wagner
Jessica P. was great. We went to the Watson store and she went out of her way to test my battery and put in a new one.
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July 2023 by Jerome Walker
The folks at AutoZone on Watson Boulevard are always so good to me they bend over backwards to help me with my car issues that are the best I wouldn't want to go anywhere else unless I had no choice I recommend them to you too if you love great service and good prices they will take care of you too just let me take care of me 10 Stars if it was possible. Thanks my friends at autozone!Jerry
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July 2023 by Jelani Mcgriggs
Jessica P. was very helpful in helping me find the correct battery I needed for my car. She made sure I had every tool I needed to exchange my battery. She has great customer service and is very knowledgeable about parts.
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July 2023 by Melissa Goodman
Jarrell Ellis is an amazing worker & his customer services is excellent I will wait for him anytime to help me.