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October 2022 by Bern W.
The store is small, crowded, and the parking lot is a mess, but the people are nice, it's basically clean, they have what I buy, the pharmacy staff are extremely helpful, love their flowers/plants, and I never get lost!
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December 2020 by Desiree C.
This location is terrible...the cashier's are nice but the baggers are rude..Also if you want to feel uncomfortable this is the place to be because you have homeless people haggling you and when you notify the staff they are like "oh well". I had a homeless guy come to me in the parking lot asking me for money and I told him I had no money and he followed me throughout the store really closely and I let the cashier know that I was uncomfortable and I got told "sorry" and that was it. And finally today I went and as I was loading my children in the car this homeless lady grabbed a few of my items out of my buggy that I paid for and ran away with it. I called the store to speak to the manager to notify them of the situation but I got put on hold for a whole hour before the phone hung up on me. My suggestion is that they need better baggers to help women to their cars so we can feel safe or get rid of the things that make people uncomfortable. I will definitely take the time to drive to a different location than go back to this one.
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December 2020 by Diego C.
I don't mind this location. I come here mainly when I need gas but I do venture inside if I need something quick. It's in a busy location so I try to avoid peak hours but they have everything inside that the bigger locations have except clothes, which I wouldn't get from Kroger anyway. I always use the self-checkout line, and the attendant is always helpful, when needed. If you're in the area, I recommend.
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March 2019 by Lindsey K.
We frequent this location often. There's just a general lack of care & customer service. For example tonight when checking out the debit/credit card machine wouldn't accept neither debit or credit. The cashier called for help only to say her supervisor said that they wasn't anything they could do! When in fact there is & was something they could've done. Long story short I would not recommend this particular Kroger unless it was out of convenience.
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April 2018 by Kathleen B.
Little cave of wonders. Doesn't look like much from the outside, but this Kroger is pretty awesome. They still have traditional bag boys here. The staff are friendly and very helpful. I got a custom floral arrangement made today in no-time. Great deals and competitive prices. The building needs a face-lift and the parking lot could be replaced. Aside from that, great place to shop.
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February 2018 by Jonathan J.
This Kroger has horrific customer service. I would rate it lower if I can. I only come here out of convenience. In fact i would give it negative stars.
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November 2014 by Jennifer P.
This store is always booming with people which is great for business, but with the small aisles it gets a little crowded and hard to get around. My son eats mostly organic and this store does not carry too many organic fruits and veggies the other two Krogers in town.
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June 2012 by Jonathan M.
This Kroger has really gone down hill since they built the new Kroger on highway 96... It's fine for a few quick things, but if you are really wanting to go shopping, it's better to go to the Kroger on 96.
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April 2009 by nate s.
Apart from the Wal-Marts in town, this is the biggest grocery store in the Warner Robins area. They've got a gas station out front and a coffee shop inside. The produce is lacking quite often (a lot of their greens have already started to spoil and rot), but they have a dedicated meat "butcher" like they did at their old location before they moved to this new location in the last year or so. There's a health food type section devoted to those that want to spend more money for a product that's been certified hippified (organic). The self checkout they've got is convenient unless you have a problem with an item of yours and it'll take you quite a while to get the attention of one of the workers. They have an adequate beer selection and recently started doing a make your own six pack, but the choices are rather limited.
