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February 2024 by Darrell Smith
Excellent
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February 2024 by April Horne
Larry and sierra are the best
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January 2024 by Rachel Glover
I had a problem with reservations. Very poor, when you make reservations and you go the day of the reservation and they don't have the car there and you've got people sitting around waiting for a car. I want to thank Mr Donovan for his help in checking my ride in and also thank Mr Larry in his help in checking my ride out .
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January 2024 by Daniel Barnes
The staff was really nice especially Kendra, who was very attentive to what type of vehicle I was needing
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January 2024 by John Pickett
Reserved a full size car. They said no I had to get a suv and it will cost more. Nope
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January 2024 by Shannon Howell
The staff at the Watson location is absolutely amazing. There are never any wait times. The office is clean and the atmosphere is welcoming. I always look forward to going in and engaging with the people there. Kendra, Cierra, and Donovan are truly amazing.
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January 2024 by Jamie W
I rented my vehicle during the Christmas holiday and my representative at the time was Lamond H. He was very helpful throughout the entire process, making sure the vehicle was to me and my family’s standards, valued my time and answered any questions I had. The level of customer service provided was definitely 5-star quality and won’t hesitate using the company again for my rental needs.
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January 2024 by Clifton Hunter
this particular location has cancelled on me three times for a return to the Hartsfield Atlanta airport. Which leaves you to scramble trying to get a vehicle to not miss your flight. and the person that calls you have no remorse.
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December 2023 by Elizabeth Houck
Donavon at Enterprise Warner Robins was very helpful and gave me extra attention with my rental needs
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November 2023 by Chasity Simmons
I got a rental for an insurance claim. I had to change out cars after the first day because the rental kept cutting off on me. I had the 2nd rental until the end of my claim. There were some hiccups and miscommunication about my portion of the costs and deposit. But a very helpful associate cleared up the misinformation I was told by another employee. The manager called me a week or so later to address the issues I had with the insurance rental. I explained the problems and he definitely rectified matters. My next rental was in great condition and the service was impeccable. They certainly made up for the insurance confusion.
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October 2023 by Kelvin Minor Sr.
What is the purpose of reserving a particular vehicle a month and an half early just to be told on the pickup day of “we don't have the vehicle you reserved in our inventory”? On top of that, we wasted away in the waiting area for over an hour at our designated pickup time for nothing. Enterprise has fallen way off and is a huge waste of time and money. I will not be returning again……massive disappointment
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October 2023 by B Ferguson (bigf2324)
Best enterprise I’ve dealt with so far in Warner Robins. Great customer service, they even called half way through my rental to see if everything was going well. So much better than the Rigby location, I will definitely only come to this one.
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September 2023 by Chester Cunningham
This place disappointed me because they tried to bill me more than they should have.I had to remind them that I was returning the car a day early and not 2 days late.It was my first ever with ANY Enterprise rental over decades.
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September 2023 by Cody Daniel
I've had a previous experience with this particular branch, I was upgraded free of charge the first time after an accident in which I sustained injury. Well lately I had jury duty and my personal vehicle just wasn't up to the task so I gave enterprise another call, I was upgraded yet again free of charge with a much more desirable vehicle than I'd asked for! Not only were they kind and cordial both instances busy as they were, I was forgiven this previous time being a tad bit late and maybe a gallon or so short on fuel because I couldn't estimate tank size on the upgrade. You guys are the real mvps for anyone trying to get into a rental short notice, I highly appreciate your valuable service and will be returning in the future. This service is great for business or pleasure and I'd highly recommend this branch due to consistent satisfaction and ease of use. Go online and sign up with their membership for a quick discount aswell ???
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August 2023 by Jennifer Readett
After a really bad experience with an employee at the Rigby location, I have to say that Jared and Eric went above and beyond to make everything right. They really did turn a bad experience into a great one.
