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June 2023 by Plexii X.
I did several applications here. A manager told me I was hired, but never answered my calls about a schedule or contacted me with one. I called several times, and the very last time I called, a girl told me she'd put me through to someone who could help, just for her to be heard laughing in the background for 20minutes while I waited for help(she forgot to actually put me on hold, so I heard everything she said). All my other calls up until this point were met with excuse like "oh, the person who can access information for hires isn't here." He's not there....everyday for two weeks?? If it wasn't that, it was, "we're not hiring." Then why do you have hiring advertisements online and why did you tell me I was hired??? These people just like to play in other peoples faces. I held off on other options because I was told I had a job.
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March 2023 by Connie D.
I had a plumbing problem went to home Depot. The plumbing associate Connie was very helpful and knowledgeable. She really knows her stuff. Very happy and satisfied. I will definitely shop with them again.
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February 2023 by Dionne R.
Just walked in and asked customer service if they sold the kid aprons or tool belts. Waa very quickly told no and dismissed. I went down to the tools and asked the old man working and he helped look quickly. The customer service desk was not busy and could have easily helped me. For kicks looked on the website when I got in my car and it says they have 68 kid tool belts in the store! After the way Custer service desk helped me (NOT), I will be looking somewhere else for my sons construction bday party supplies! It is not hard to be nice to people especially when you work at the customer service desk!
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February 2023 by Bob S.
If and when you decide that you want to waste your time and be totally upset and angry about shopping , go to Home Depot. Their incompetent begins with the corporate office and runs down the management chain like a stomach virus. Management is totally oblivious to customers or employees. The CEO should have been fired yesterday.
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November 2022 by Tim D.
Made the mistake of ordering something online- cancelled order immediately- ordered a more expensive product- I was assured I would never be charged- of course I was charged- two weeks later still disputing it with Home Depot- product that they know for fact I didn't get- they keep telling me a computer glitches- after 2 week and endless phone calls- I'm just going to have my bank reverse the charge- horrible service over a charge for item I never got- I also spent $1000 more dollars with them the same month- Home Depot Has lost me as a customer- I will now be a Lowes man
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July 2022 by Mark Simon
I tried to buy a washer and dryer. Botched installation, then got the runaround while trying to reschedule. Cancelled the purchase, went somewhere else for the appliances. This place completely failed, so I won't be going back.
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May 2022 by Angelina A.
We scouted out Refrigerators over several days. Several places we went to we couldn't find anyone to help us. We were at our whits end with our quest finding a counter depth fridge that has the features I wanted. Then our Hero AJ came and offered assistance. He found us the perfect fridge. We were able to pick it up the next day. My husband didn't catch the lady's name that assisted him with pick-up but she was very nice and professional. We just moved from another state and haven't experienced the level of service in probably 10-20 years. Thank You AJ and wonderful helper. You made what was turning out to be a nightmare a fabulous experience.
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October 2021 by Nichole Cady Bryant
home depot is amazing... They take care of their customers no matter what!
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September 2021 by Wendy McConnell
Jay was wondering…. He was a very polite and professional person…. Was willing to help out…. That is the kind of person I like working with….
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September 2021 by Antti Palomaki
I believe your pricing on 1x2x8 wood is wrong. Probably accidentally. Its $4.01 piece. 1x2x8 in you neighbor Lowe's price is $1.78.
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July 2021 by Bobbi Casto
they are the worst. and their Corp. office run the same. so buyers beward
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July 2021 by Bobbi C.
Worst company ever. No corporate help either. Months of wasted time and money. Will never shopping there again store 0163. Manager is racist and ride. No follow thru ball drop at every time. Now I'm banned for getting a refund. Really wow
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June 2021 by Eddie W.
Insane experience at Warner Robins Home Depot 6/8/2021 I would not be posting this had I been allowed to speak to the store manager but was repeatedly not allowed to. The man I was talking to claimed to be Assistant Manager then later said was Asst. Mgr of appliances. Maybe all sales people are Asst. Mgrs. Or maybe just self promoted. I don't know or care but wanted the store manager but not allowed. So, here goes: This Home Depot has been my "go to" store since moving to this area 12 years ago and I have spent from 13-20 thousand dollars, mostly on roofing in that time period. May be no more after this encounter. I need a new refrigerator but was told cannot deliver to my zip code, 31057, only 23 miles from store. OK, I can pick up at the store. No, can't ship to store either. OK, how about this approx. $1500.00 one in the clearance/sale isle? No, can't sell you that one either. While looking at this same one, I noticed dents in the door and asked is that price a "scratch and dent price or a clearance/sale price? Was told that it was not "scratch and dent" price. When will that change? No clear answered stated. But salesperson did explain that it will eventually be put back in the showroom, then returned to regular price and then priced as "scratch and dent" which may be even higher than the sale/clearance price that's on it now. This reminds me of the Abbott and Costello "Who's On First" routine. Bottom line is that Home Depot will not sell me a new or damaged refrigerator. As a previous Sears employee, I've seen similar attitudes before and look where Sears is now. Fortunately, Home depot is not the only place to purchase a refrigerator. My new one will be delivered on the 22nd.
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May 2021 by Chris G.
The worst customer experience, do not order carpet from Homedepot in Warner Robin's the installers they use are the worst. The staff that I interacted with Homedepot are incompetent. It took me nearly 2 months to have my carpet installed, with no transitions installed, which is part of the installation process. The worst customer service I ever experienced I experienced with Homedepot. I will never buy from this store again. The only reason I am entering 1 star is because it requires a rating in order for me to submit the review.
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March 2021 by Lenora Duncan
The knee pads worked real good on me tonight. 3/4/21