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February 2024 by Jennifer Helms
Terrible experience! Used cat bed rang up for wrong price and the cashier got a terrible attitude when I pointed out the other sticker said a different price. Not my fault and acted like it was a huge ordeal to get it corrected. Then when I said I didn't want it for the higher price she literally even said "don't take it out on me" when I had been nothing but polite throughout the interaction. Will never be coming back to this location after dealing with this lady. Had previous bad experiences as well with this same worker and brushed it off as a bad day. But after this time and seeing how she is every time I go in this store I will not be back. Do not recommend at all.
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February 2024 by Melissa Whitehead
Very nice associates! Love this store!
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January 2024 by Meshandra Brown
No issues went to drop off some bags of clothes and household items. Two men were engaging in conversation instead of getting my items out of the car. Good help is almost impossible to find on today. Just warm bodies feeling positions. Management need to do a deep dive into this staff clearly.
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October 2023 by Alicia Hammel
Went today & it will be my last. I had 2 clothing items with a red tag on it, the color of the week. The mixed lady was charging me full price for the clothes when I mention isn’t it red the color of the week. She then tells me somebody put the wrong tag on them. I told her those are red tags on each item how is that wrong. Then I told her there is the same shirt on the rack with the same color red tag I went I got it showed her still argued with me then she stated that is orange not red, LIKE WHATTT???? Those are clearly red tags on donated items. So everything that I had that I was going to buy left it all behind. Goodwill do better!!!
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September 2023 by kit kat
walked in at 6:45 , told me they were closed. then let someone else behind me go in.. terrible service. ??♀️??♀️
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April 2023 by Julie Griger
We always have issues dropping things off here. The drop off rules always seem to change. There is one worker who is always rude.
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March 2023 by Ed Smith
Easy to drop off items for repurposing. Helps the workers and those buying the items donated. I always find something to buy.
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March 2023 by Alisa G
I'm an avid thrifter, and this is my happy place! ? My only complaint is the prices in Warner Robins store can sometimes get a bit too much lately..but staff are nice, and store is kept up well
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February 2023 by Dustin Scott
I just picked a piece of furniture for a friend that was literally has the veneer flaking off and the Manager, Diane, refused to issue any refund because my find already paid for it. They charged $40.04 for this garbage.
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February 2023 by Jessica Smith
Good selection and nice staff!
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January 2023 by Tony Broughton
Prices are above or at full retail pricing. Why would we pay full price for used when we can get it new? Never any buggies to shop. This is supposed to be stuff that the less fortunate can get at a reasonable price but ALL the goodwills I have been in are WAY overpriced. To anyone who doesn't know when it doesn't sell and goes to the last chance goodwills they throw it in the trash instead of selling it at reasonable prices to begin with. They don't even donate to shelters. Keep supporting this company and filling the upper people's pockets if you want too.
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January 2023 by Hannah Mae
Employees and the manager are very rude. I bought two of the same items and one didn't have a tag and the one that didn't have a tag they overcharged me A LOT and lied and said the reason for it being more was because it was a different brand so I showed them the tag and they agreed that it was the exact same brand but would not change the price and kept arguing. Everything here is donated and they are overcharging on things THEY WERE GIVEN FOR FREE. They knew the item didn't have a tag so they overcharged and argued about it. Highly unprofessional. Do not recommend this goodwill at all. If I could give no stars I would.
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January 2023 by Hannah Kane
Employees and the manager are very rude. I bought two of the same items and one didn't have a tag and the one that didn't have a tag they overcharged me A LOT and lied and said the reason for it being more was because it was a different brand so I showed them the tag and they agreed that it was the exact same brand but would not change the price and kept arguing. Everything here is donated and they are overcharging on things THEY WERE GIVEN FOR FREE. They knew the item didn't have a tag so they overcharged and argued about it. Highly unprofessional. Do not recommend this goodwill at all. If I could give no stars I would.
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December 2022 by phyllis prater
I've shopped here since they opened. It curbs my need to go shopping at regular stores. The reason for that is because I have to look through aisles of clothing and that takes time. There is a degree of consolidating clothes, long sleeve women's shirts, short sleeve...children's, men's...I have found high end named brands and only paid $.50.My ONLY reason for not giving 5 stars is that they have yet to reopen their dressing rooms after COVID. Since they do not allow returns, I would like to try on my choices. Other stores have reopened dressing rooms. I think it is time Last Chance Goodwill in Warner Robins, Ga did also.
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December 2022 by Ann McManus
The store was well organized, but some items seen overpriced for a "thrift" store.
