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March 2024 by Cassie C
Took my son to get his hair cut. The new male stylist completely destroyed his cut. Named Grady. I stopped before he could do any more. He said he was new. That's fine, I get it but, if you don't feel comfortable doing a child's hair. Say so. Don't butcher it and blame the child for moving to much. He didn't listen to what I wanted done. We left and I took him elsewhere to fix his hair. He is very upset. He's 10 and had been growing his hair for awhile. Now he has to start over. Not impressed. Do not have Grady cut your hair.
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March 2024 by Andrew field
Been going for years, it gets the job done
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February 2024 by John Lippert
Great place for a quick haircut. Convenient to work. Will go there if other locations have wait times.
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February 2024 by Angelina Sanchez
Great clips on Russell has some white crack head lady working there who literally balded my poor 2 year old ! I don’t recommend or at least not her
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February 2024 by Kay Barker
Akie has been cutting my hair for several years and is a very good stylist. She’s pleasant and and personable. She’s the best!
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February 2024 by Mammaw Cindy
Don't go. Worse haircuts ever. Went back next day. Still can't get it right. It's a pixie haircut the most basic.
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January 2024 by Karla Pirillo
They treat me very well. They always wash my hair 4 times. It feels great. The young ladies knew what a bob is. Very grateful.
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January 2024 by Celia Tamker
I asked for a trim and ended up with butchered haircut. Grady did not even listen to what I wanted and did his own thing even when I questioned if he was cutting my hair too short. What was supposed to have been a trim ended up a shaved mess I did not want. I already contacted customer service so don't tell me to contact them.If you go and there is a guy there to cut hair, do not let him touch you. The other times I went the women understood what I wanted and did a good job, but not this guy.
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January 2024 by Lesley Jones
How anyone can call what this Grady guy does as haircutting is crazy you do not trim off 8 inches of somebody’s hair that is not a trim and then you don’t tell them. It looks good when they tell you this is not what they want it. That is not customer service you deal with the problem. Also, some kind of recompense should be made for this mess up, but none was in. The person was still charged for a haircut. They didn’t even want that went against their beliefs and against what they want it.
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January 2024 by L C
Akie is the best hairdresser!!!!!If I could give her 10 stars ..I would!!!BEST haircut on my daughter!!!!EXCEPTIONAL!!!❤❤❤❤This was at the Russell Park location...In and out quickly and efficiently...Thank you Akie and Great Clips!
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September 2023 by Connie Nixon
Jessica did an awesome job love the cut
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September 2023 by Louise Long
Akia is awesome...She is the reason I go to Great Clips!
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August 2023 by Delilah
The lady that cut our hair made fun of my grown out roots to my husband and then told me to my face that my day 2 hair was too greasy and she could “tell it’s been longer” when it was 90 degrees outside in Georgia and I’d been sweating all day so of course it’s gonna look greasy. I didn’t have money for a shampoo and just wanted my hair cut so I could stay cool in the heat but left with my hair looking exactly the same as before. Paid $34 to get made fun of, disrespected, and look exactly the same. Never going back to this location.Service: Haircut
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August 2023 by Johnathan Yerby
The check-in online feature greatly reduces wait time. Results vary on who you get. Kids haircuts are $15. We will go here or to the local barbershop. At least at great clips you know the cost.
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August 2023 by NT SP
Only one woman there knows how to cut Black men's hair. I got skipped twice and told to come back because the current people couldn't cut my hair. I never had this issue when I lived in Gwinnett and went to the one's up there.
