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June 2023 by Mrs. Tan
These people took my money for a consultation but I did not speak with a person. I got an email saying thanks you can now book your appointment. You charge 25 dollars for that? They have the long list of demands that you must check off before your appointment. They don't seem friendly at all nor do they return phone calls. I called and someone picked up and hung up. Customer service is more important to me and feeling comfortable with the person that will do my hair is a must. You shouldn't demand so much nor handle your customers this way. Try being more friendlier. And after looking at the reviews and the way the owner speaks, I'm thankful God didn't allow me to make the appointment. She seems just aS unprofessional as I suspected. No business will prosper this way. Take a customers complaints serious rather than argue back with them. It shows no class nor appreciation for your customers and people who care to spend money there. Your business is nothing without the customers.Look at how unprofessional and pathetic she is. Lady who do you think would want to come to your salon after this. I'm not concerned that you couldn't service me. I never set the appointment remember. You dont return calls. Your long list of demands show the attitude you have towards your customers. Your responses to cristism and your customer complaints shows your character alone. Noone would because there are many salons around and yours isn't the only choice. Dont you know that? I don't know you nor have to lie about my experience crazy! I'm not bored when I work and have a family and life just like these other people. People aren't complaining for nothing. Be careful how you treat people. I wouldn't dare want you to touch my head! I would rather make the drive because I'm particular about who does my hair anyway and don't just settle for any unprofessional fool. So yes,I will continue going to Macon or anywhere else other than you! Good day!
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June 2023 by Tranard Sibley
Horrible customer service to my fiance. Rude, unprofessional, entitled owner who doesn't value her customer concerns in a respectful manner.
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December 2022 by Keila Harrell
I have been a client at this salon for years now. The service is ALWAYS timely, professional, and inviting. The stylist is impeccable with her skills, talent, and styling of healthy hair.I highly recommend this salon!!
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October 2022 by Chanda Williams
I scheduled an appointment online because no one answers the phone. I booked a natural ponytail and although it had a description in there it would not let me check out without putting something in the description box. So I put in a sleek ponytail, paid my deposit and checked out. The day before my appointment, I received an email stating my appointment was cancelled because I put in the wrong description. No courtesy call at all to ask me about the service I was seeking. Most salon's with good customer service will at least reach out and get clarification before just cancelling. The email also contained an email to use to request a refund or reschedule my appointment and apply the deposit towards the new appointment. I used that email and requested a refund, but I have yet to receive my refund or any communication via phone or email. I tired calling to speak to someone and have left several messages and again no communication at all. BE AWARE!! THEY WILL TAKE YOUR MONEY AND IGNORE YOU!!!Service: Hairstyling
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October 2022 by dorothy cumby
I can't speak highly enough of my stylist, she definition of perfection when it comes to styling any type of hair. I recommend my stylist to anyone that wants a change for the better.Services: Hairstyling
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March 2022 by Katherine Hayes
Messed up my hair. I feel like if tou don't know how to do a style just say it. Don't be money hungry.
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October 2021 by nashawna bowser
The woman knows how to do hair. I have no words for her talent!!
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April 2021 by Kia B. Banks
I absolutely love My Stylist. She is professional and courteous of my time. When my previous stylist moved to Atlanta, I was distraught. She was more than my stylist. She was part of the family, my confidant and everyone knows shop talk is the best talk. I have watched the work for years at Head Game the Salon and loved the finished products. My initial consultation was everything. I am all about healthy hair and style. If that is what you want...schedule your appointment online, now. You will not be disappointed.
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March 2021 by Shawn Whitfield
Thank you for my new look!! I Love it and my husband also like the newhair cut!!
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November 2019 by Sil Ty
I've been natural for 6 years and haven't been to a salon in over 10 years. I finally decided to give Head Games the Salon a try after reading the reviews. I scheduled a consultation with Yolanda and she put me at ease. She answered all my questions, gave me options, by the time I left I felt comfortable enough for her to do my hair. Days later I received a relaxer, color, trim, and style. Yolanda took her time with my hair, was gentle, explained how much I should cut off and why, she also recommended what products I should use. I absolutely love my hair!!! Everything turned out so nice. I highly recommend her. Although I will be moving 2 hours away she will be worth the travel. Thanks again!
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November 2019 by Adrianna Cooper-Jones
Her work is impecable. She listens and understands natural hair.
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September 2019 by Yola W.
Best Salon for Healthy Hair, Short Haircuts, and Natural Hair Blowouts in Warner Robins, Georgia. Remember, Head Games the Salon does NOT accept walk-in or call-in appointments. All appointments are scheduled on the website, HeadGamesTheSalon (dot) com.
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September 2019 by Gloria Mathis
This was my 1st visit and I was totally satisfied with my hair. Yolanda did my hair just the way I wanted it. Thanks
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July 2019 by Tamara Thomas
I had a wonderful first experience with Yolanda. She was ready to work as soon as I hit the door. My color and cut is amazing, I highly recommend. Thanks Yolonda I will definitely return!!!
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January 2019 by Twix Stixs
I'm always satisfied. Online scheduling is easy and convenient. The stylist there is professional and really respects your time. My hair has grown a lot, become softer, and the condition has improved since I started getting the conditioning treatments. I'm not the best at doing my own hair, so I'm in there EVERY week. Oh, they also have a prepaid monthly plan for regular clients who come weekly. Great job Yolanda! No one's touching my hair, except for you.
