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January 2024 by John Hill
Awesome!!!
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January 2024 by Qurat Ain
We bought a Maytag microwave from Home Depot in 2018 and it stopped working December of 2023. It was intermittently working so I waited to use my 10 year warranty on it. Finally it stopped working beginning of this month so I called the Maytag customer service and asked for a service. They asked for a model number and a serial number. I was able to locate the model number but couldn’t find the serial number on the appliance. I asked them to try to find my device based on the model number, they refused. I saw a serial number on the receipt and gave it to them, they said it doesn’t work. They were supposed to provide me a free service due to the warranty but since I could not find the serial number on the appliance they said I would be charged over a $100 just to get it checked out. It was because of their error in providing a correct serial number, I had to spend over $500 to get a new microwave. They didn’t take any responsibility for it and I believe Home Depot is responsible for this negligence. They should’ve made sure everything was present when they sold the microwave. They probably gave me a floor model or open box item without my knowledge.
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January 2024 by Fatima
Gabriel at the lumber department was so very helpful when he didn’t need to be!! Very patient and understanding. He saved us a lot of stress over a little screw. Thanks Gabe 12/10 !!
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January 2024 by Martin Da Fieno
Always have what I need. Good quality and friendly workers who are willing to help.
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January 2024 by Jessica Castillo
Always a decent experience here
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January 2024 by James Hubbard
Found what I need for a project
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January 2024 by Nikki Mincey
Good store
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January 2024 by Delacey Ransom
Best place to shop
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January 2024 by Ashlea Stringfellow
The PRO desk staff are always helpful and knowledgeable. They really make my day!
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December 2023 by Ray Ghost (Rayghost)
I was picking up some metal edging for my home,so i didn't request help from an associate. I was there on a Sunday and didn't see the normal amount of employers, so I was fine loading the materials by myself. When I went to pay I was told to go to the other end of the store,which was a long walk with all the metal edging and incidental parts for instillation. The young man who rang up my order was very pleasant and accommodating. However, not once did anyone ask me if I needed a hand loading my vehicle,not that I needed help,but I am a 75 year old man. I have been a Home Depot customer since the late 80's and will continue to be.
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December 2023 by Dana McCracken
Did an online order for delivery. Changed my mind and went to the store. Kim was great. She found my online order and held it for me while I decided to shop for other things. This store has very friendly associates. And helpful too!
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December 2023 by David
Clean, stocked and always have the news tools!! Great service in back with Jessica she help me locate my new drier! She assisted me more then I expected and I am greatful!!
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December 2023 by Shayla Forgione
We ordered a new washer and dryer, which the female manager was amazing when purchasing the item and I would give her 5 stars.However, the delivery of the item- not so much. They dropped off the item and told us we were all set. We started using the dryer and the first load we realized it was leaking too much air from the dryer duct, and the room was getting extremely hot. When we looked further we realized that they had tried clamping the duct on about 1.5 inches of dryer hood, which as you can guess was not secure and did not hold.Instead of letting us know, the dryer duct ended up falling off during the first dryer load. We tried to get them back out but it would take over 2 weeks, so we had to do it ourselves. Not to mention the hour long phone call and constant redirects on the phone to even get someone set up to come back out AND to tell me we have to wait two weeks for a product they didn’t install right?We ended up having to repurchase a SECOND a dryer duct (they made us buy one at purchase as well, which they installed) and fix it ourselves. Note we did try using the dryer duct they initially brought and was already installed but it did not work, so we were forced to buy a new one and not to mention the time to reconnect it all.Wouldn’t be so frustrated if we hadn’t just gotten the item delivered but make sure you’re paying attention to the delivery people and how they’re connecting your stuff so you don’t get stuck buying something and having to buy it again AND fix their mistakes!
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December 2023 by Susan Ganus
Our refrigerator was delivered, but was not hooked up to the water line, or leveled, or unpacked. They said they could not hook it up to a copper water line, but a friend bought something that enabled him to hook it up. Doesn't Home Depot sell anything that would enable customers to hook up a refrigerator to a copper water line?Then they left the front door wide open without telling us they were leaving. Every time they came in or went out, they left the door open, even when it was not necessary.They called just 20 minutes before they came, and would not give extra time to unload the refrigerator. We had been told we would have 4 hours between the call and the arrival.
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November 2023 by Cathy Griffis
These 2 guys were really showing great customer service and working instead of just standing around!! We needed sheets of sheet metal cut and Gabe D went out of his way to help us ! And Gavin S was very polite and helpful also ! These are the people that deserve a raise ! Thank you guys for letting us know there are still good hard working people left !!