Lowe's Home Improvement in Warner Robins, GA, offers a wide range of products for home improvement needs, including gardening supplies, appliances, paint colors, and patio furniture. While many customers appreciate the variety, some reviews highlight mixed experiences with customer service. For instance, the checkout process has been criticized for being inconvenient, with all checkouts being self-service and staff not providing assistance. On busy days, customers have noted that while some associates are helpful, waiting for assistance can be frustrating. One customer faced issues with a delivered lawn tractor, receiving a scratched, used display model instead of a new one, leading to a replacement request. However, positive interactions have also been reported, such as smooth returns and exceptional service from certain employees. The garden section is noted for its variety, although experiences with staff can vary. While some employees provide excellent service, others may come off as unapproachable or rude. Nonetheless, customers continue to visit for their home improvement projects, drawn by the selection and helpful staff members.
