Metro by T-Mobile at 115 Russell Pkwy Ste 190 offers a wide range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and professional staff who quickly assist with phone fixes, setup, and other services. Several reviews highlight excellent customer service, especially from staff members who go above and beyond to make customers feel valued. The store’s team is known for being helpful, efficient, and attentive, providing quick transactions and solutions to problems. Many customers mention that their experiences here surpass expectations, with some noting their long-term loyalty after years of service. Overall, Metro by T-Mobile is recognized for its good customer care, variety of plans, and quality phones, making it a reliable choice for those seeking prepaid mobile services.
Tam was awesome!! She was very helpful with making sure all of my Google emails were connected, and she sent me away with some really nice customer items!!!!
July 2024
I had trouble with the other metro store on Watson Blvd, But I went to the store here in Kroger shopping center south side of town and the guy was great and he got my phone fixed and made me feel important to him as a customer
October 2023
The 2 female associates here today (9/27/23) are the best customer service associates that I have met in a looooong time! Metro PCS isn't known for having the best customer service, but these 2 black girls are the Sugar Honey Iced Tea!!! Thanks again ladies for fixing my problems and being so professional while doing it... read full comment
