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October 2023 by Chaunte' Allen (Angel)
The 2 female associates here today (9/27/23) are the best customer service associates that I have met in a looooong time! Metro PCS isn't known for having the best customer service, but these 2 black girls are the Sugar Honey Iced Tea!!! Thanks again ladies for fixing my problems and being so professional while doing it ? ?
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July 2023 by Tanya Arrington
The young lady Tan was very helpful. I hope I spelled her name correctly. The service was quick and very friendly. She offered assistance with the set up. Easy transaction less than 10 mins.
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June 2023 by Denitra Glover
One worker almost had us going to another provider .. Thank goodness for the other worker. Very pleasant attitude and helped us with no issues!
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May 2023 by munib munib
the service is a trash. Employee ID TAN is a Lier. He is the kind of guy who will sell his MOTHER for MONEY. what ever come out of his mouth is a lie. he will lie with you about the data plan. he will not give u receipt. he charged me 2 time extra and fraudulently try to sell the stuff you don't ask. more detail i will add soon. talking to corporate office.
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February 2023 by Cornbread Head
It has been over 20 years since I have had service with them so I'm going to be extra nice and give y'all 5 ⭐
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December 2022 by Holly White
The ladies here are very helpful. I came in for a screen protector for my Nokia X100 5G, and one of them asked me if they could put it on for me, I said yes, and she also gave me a microfiber cloth to go with my new screen protector. Thanks a million, Metro! -The lady with the sparkly phone case
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November 2022 by Leah
The young ladies at this location are amazing. The manager here, is very knowledgeable and always goes the extra mile to help me. My survey expired before I could complete. Wish I had more time.
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October 2022 by Imani Curtis
They're absurdly rude, petty, and deceiving with disgusting attitides and I haven't seen a man work at this store yet. I asked for the owner to call me about my problem and she said she would relay the message. I doubt she did because I never heard from anyone. Manta is rude and loud for no reason and Kiana knew nothing about anything I asked her. The spanish girl with the glasses lied right to my face. Don't even go to this store for any reason. Not even to pay your bill. They will mess it up somehow! There are 2 other stores on Watson. Better off there and even they aren't the best, but it's better than here.
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September 2022 by Imani Curtis
Manager Manta is very rude and has a disgusting attitude. Kiana must be new because she isn't knowledgeable on any of the questions I had to ask her and the Spanish manager with long black hair is deceiving. I have never had a good experience at the store whether it's over the phone or in person, hence this being my first and last visit. The associates that work there are not properly trained and messed up my account. I'll never step foot inside of this store to make a purchase again.
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May 2022 by Chanel Blu
The store suppose to be open at 10am and it’s 10:09am and they still ain’t open; lights on and everything and no one has came to the door. I don’t knocked and all this is horrible customer service. Then I see the person who suppose to open the store come strolling in like it’s nothing at 10:11am.
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December 2021 by Sir Mike A's Channel
Not sure whats the problem at this store, its been 2 days and no one answers the phone, guess this location dont need any buisness? Maybe Ill try Cricket.
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April 2021 by Michelle Snellgrove
Lady was very helpful. I am satisfied!
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March 2021 by Jane Doe
The ladies at this location are a dream and MUCH nicer than the stores on Watson Blvd!! I'm not sure if y'all just come in and catch them on a bad day (from the reviews I read) but I've witnessed some very rude customers and nice ones whenever I've come to make my payment or just coming in the store because I needed a question answered. Most people in customer service tend to give you what you what you come at them with and although it's not good for customer service we also have to realize that these girls are doing a job but also are human as well. JOB WELL DONE LADIES!
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December 2020 by Markel Martin
Option of giving a negative star wasn't there so I had to settle for 1. the customer service at this location was trash. was in store for 15 mins and no one ever asked if we needed help. the two ladies that were there came off very rude and only had time to talk to eachother. so if you need help with metro don't waste your time at this one.
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December 2020 by Yellowjacket Watkins
It's was a wonderful visit ????
