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January 2024 by Candra Okelly
Anthony was very patient and professional. He jumped right on the situation I was having with my and explained in details. I was in and out with no problems. Thank you Anthony for all your help buddy!!
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January 2024 by daniel steadley
Went in there with a annoying problem and got a simple solution. Anthony got me squared away quick and painlessly. Easy to work with and very flexible.
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January 2024 by Joselyn Wade
Anthony was definitely a big help. He was polite and amazingly helpful and not to mention that I was in and out in 12 minutes with 2 phones being activated.
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November 2023 by Jesus Pena
There scheduled time of business hours is off
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November 2023 by YaYoj
Customer service from Anthony was amazing. Answered all my questions was super patient and nice. Just great ?
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July 2023 by Catharine Dunkerson
This store should not advertise being open when they are not open. If they put the signs they have out that they are open to get business,they should open when the business hours are posted!! I ended up at a different store and mentioned this store being closed when the hours show they should be opened and was told the ones at this store are always opening late and closing early, that is not a way to get business and shows bad management and ownership since it is a franchise and owned by a different person than the other 2 stores in town.
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June 2023 by William Calhoun
I went in to buy a Galaxy A14 5G. They transfer everything from my old phone, what they didn't bother to tell me is they didn't have that phone. They misled me and sold me a different phone, which I discovered that night when I took the charger out of the bag. This is where the main problem starts, the manager Anthony has never been at the store and he's the only one that can do a refund. I have stopped in 3 times and called several times. How can you run a business without the manager. Wouldn't recommend this store to my worst enemy.
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April 2022 by Robert Allen
The store closes at 7, clearly I'm here at 6:50pm and the doors locked! If you want to get someone to do their job completely and stay till the time as expected to close, then hire someone else!!!!!
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December 2021 by Sir Mike A's Channel
It must be a management problem when all the Metro stores in Warner Robins dont answer the phones. Apparently they dont need the buisness. Now im forced to call a Macon Metro, hope for better luck there.
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November 2021 by low mou
This company is the rudest and most messed up that I have done business with. This location will grab your money and not fully start your account, when you contact the online customer service they are clueless to helping you. If you want a refund, the staff is belligerent and do not listen. Stay far way from them. I do not believe they deserve even one star, and think the better business bureau, corporate, and local police need to be informed.
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April 2021 by Morf90Angela Williams
Friendly but never any phones in stock.
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March 2021 by Antwon J.
Store was closed upon arrival. Considerably earlier than the listed time on Google and the store front door. Attempted to call previous to arriving and no answer. Bad business not to leave a note of sign kind of store was temporarily closed or to even close early when they are only open 12pm-5Pm on a Sunday.
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January 2021 by Lexe K.
SAM is the most disrespectful and unpleasant person I've EVER encountered. On the phone and In store he wasn't helpful at all, he was extremely rude, disrespectful and unpleasant. I even saw him disrespect the store manager and when I spoke to him on the phone he claimed he was the manager and said he won't let anyone else help me and refused to transfer me to anyone else. I don't recommend going to this T-Mobile AT ALL for any reason! If I could give 0 stars I would!
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November 2020 by Amy Cochran
Called Customer Service several times, even went into a Metro store as directed. No one could fix my problem. Walk into this store and Melyssa fixed my problem. To top it off, saved me money.
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October 2020 by Glenda Lindsey
Great service and she was very nice and helpful. Thanks, Metro PCS
