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February 2025 by Ashwin B. Patel
I have free exam but this place close because of bad wethar just coming i keep trying to get my free exam and mng won't do my application this is so f.badplace to spend Owen money
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December 2024 by Jasmine Ridley
SO Let’s get into it. My 63 year old sister had an appointment at 12:30 today. She arrived at 12:40. Of course my sister is BLACK.
She walked in and asked was she at the right place and did she have an appointment. The entire office was WHITE. The receptionist or whoever it was replied “ You HAD an appointment”
We have a 10 min grace period. So unfortunately you will have to reschedule.
It was 1 patient in the waiting room. If she had a 10 min grace period she made it because she arrived at 12:40 not 12:41. That being said. Staff was RUDE and very UNPLEASANT. Didn’t even SPEAK back as she walked in the room.
RACIST, RACIST, RACIST
BLACK PEOPLE STAY AWAY. They don’t want us there. Trust and believe they know what patient my sister was and if anybody has anything to say about this REVIEW I’M HERE FOR IT.
STAMPED‼️‼️
JASMINE RIDLEY(a BLACK QUEEN who doesn’t give a damn about TRUMP being president)
I am not MY ANCESTORS
AND I WILL BE LEAVING A REVIEW IN EVERY PLACE I CAN on BEYONCE’s internet.
Nie have a good day
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December 2024 by Roger Sears
I had bought frames and lens but the frames(2 pair of the same)broke shortly after purchaeing.I was unable to return to the location for quite some time so when i did she informed me i didnt buy the insurance so i had to pay for 2 more sets of the same frames.Those 2 pair broke within days so i returned and they were replaced and a few days later same thing both pair broke,this makes 6 pair of the same frames.Finaly we changed the frames and remade the lenses.Thumbs up to the lady that help me she gave me A1 customer service and the reason i didnt take my buisness somewhere else. THIS IS THE WARNER ROBINS LOCATION
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September 2024 by C
The Doctor was kind, welcoming, and helpful so I’ll start there.
However the Front desk team is where I ran into 95% of the problem. It started with them misreading my insurance and debating me about what is clearly listed as my coverage. Once the insurance company was contacted and I was verified correct- the front desk continued on in their attitude and tone of condescendence and error. I was quoted a price for glasses where the sales woman had opted to add several unnecessary and costly upgraded features ( who wants polarization AND upgraded transition AND whatever else on glasses I specified were for nights and reading? Do we wear ultra polarized sunglasses indoors at night to read?) to the fully-covered glasses without my consent or knowledge and attempted to present those upgraded features as necessary and non-negotiable. I had to ask for a print out of an itemized receipt and compare it to my printed EOB (this copy was even from the front desk!) to see that they were attempting to over charge and over bill me and my insurance.
The prescription I was provided at the completion of service was incomplete and lacked information necessary for purchasing glasses elsewhere.
In the end I opted to only get the exam and take my business somewhere more honest and transparent for purchasing contacts and glasses as the front desk proved multiple times that fraud was their preference.
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June 2024 by Alice Tillman
I had a Great experience with Visionworks! The Staff are very kind & helpful & know what they are doing. I will always do my business with them. Keep up the Great Job!!
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June 2024 by Bones Lager
Great people doing such good work in Warner Robins,GA. ?
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June 2024 by Suzanne Folsom
They treated us like family and it was our first visit. They were very friendly and professional. We will be back and will refer them to others.
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June 2024 by Heather Bowen
This was a great experience. I will definitely return when I’m due for my next eye exam.
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May 2024 by Deania Moody
Watson Blvd Warner Robins Ga. Great staff!
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May 2024 by Jasmine Haslem
Great experience every time. My 6yr old even had to go for the first time and had a great experience. Very professional staff. The Dr was very knowledgeable. Staff were GREAT. They acknowledge and greet you every time. Great customer service.
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May 2024 by Lauren Foster
I have been using Vision Works since I was a little girl and have always had a pleasant experience but the Warner Robins office goes above and beyond. Monet is so helpful and polite. I know she will go far no matter what she decides to do in life. Thank you, Monet ?
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May 2024 by Ann Jones
My experience was the worst I have ever had.my glasses was not done right after two different trip to there office.when I ask for my money to be refunded to my insurance so I could get my glasses somewhere else.I was lie to about how long it would take.A month I was told I call the insurance company myself got it return the same day.I will never visit them again. Worst service ever.
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May 2024 by Zorana Jackson
Great customer service they dont rush you to find the right pair of glasses. Glasses to fit your budget
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April 2024 by Emelia Mercado
Accommodated me without an appointment. Dr was very thorough and knowledgeable. Thank you
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April 2024 by Jameshion Ingram
Love this office! They are very friendly and fast. The Doctor was very nice and thorough! The whole team made my visit awesome!
