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January 2024 by Joy Sims
I have been with Dorys for 24 years and you are one of a kind! May your territory continue to increase. Thank you Thank you Thank you!Best,Dwight L. Sims
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March 2023 by Cara Lacey
A great family business with beautiful options in the store! We were having issues with our gas fireplace. After calling several other “service providers” who were booked indefinitely and even paying a local plumber over $400 it was still broken. I called Dorys and they came out within the week and Steve had it working in the first 5 minutes he was there! Knowledgeable, friendly and HELPFUL!
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March 2023 by Sue M.
Dory's is a beautiful store that has everything you need for your fire place. Originally I went there to purchase gas logs for our sun porch. Dory's husband Steve installed the logs and did a great job. Recently, our family room fireplace (25 years old) quit working. I returned to Dory's and asked for help. Steve returned to our house and soon had replaced and installed new workings parts for our fireplace. He does excellent work. I highly recommend both Dory's and Steve.
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December 2022 by Ashley Showalter
Super cute store. Lots of options. Amazing owners doing install prior to Christmas. Highly recommend!
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November 2022 by stan korsunskiy
Great people, great service
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February 2022 by Patrick Mills
I enjoyed looking through the showroom and talking with Ms Dory and I found a great gift for my wife.
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January 2022 by Jeremy Deckard
They do a great job, they care and extremely quick to respond. Highly recommended.
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January 2022 by Steve Feibish
We are homeowners in Social Circle and I was not sure who I could call to service our fireplace. I spoke to Dory and she was most helpful! While when I called they were slammed for the Christmas Holidays, she told me that her husband, Steve, handles service and maintenance calls. I told her I was in no rush and we agreed that she would have Steve contact us in January. A few weeks went by and we were alerted to a Winter Storm arriving on a Saturday night. Out of the blue, I got a call from Steve and he asked if he could come by to service the fireplace. He arrived and did a top rate job and the price was reasonable. He was friendly and personable as well as knowledgeable. He told me he was trying to get to as many as he could before the winter storm as he wanted none of his customers without heat! I am thoroughly impressed with both Dory and Steve, and I assure you that we will be doing a lot more business with them. I am convinced that they understand about treating customers with care. They have me hooked…gladly! Please, take my money and many thanks!!!
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December 2021 by Wendy Schu
We were looking for gas logs for our fireplace. We did not know what type of a delivery/installation time to expect with all the CoVid 19 delays & shortages. Dory was incredibly helpful and was able to determine the model number of our fireplace insert based on my pictures and measurements. I double checked when we got home and she nailed it! Not only was she able to help us find the perfect log set, but she had them in stock! In her backroom, not at some wholesaler who may or may not have been able to deliver them quickly! We were able to set up installation and have our gas logs ready to go for the chilly evenings! Thank you Dory & Steve for a wonderful experience!
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December 2021 by Ken Thacker
Wonderful people there at Dory’s. I went by in hopes to see a few options for gas logs but I was surprised because they have a HUGE selection! Great shopping experience and I would recommend to everyone I know.
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November 2021 by Carol Crosby
I went into the shop looking for a wood stove Oct 2019. Was greeted warmly and found a stove that was on sale. I sent pictures of my fireplace set up. Got a message that the installer would be available in a week or so. I waited. Called after two weeks. My husband even went back to the shop. I never heard from Dory again even after several more calls and two months of trying to get an answer. Not sure what happened but it felt disrespectful to not even get a call back to explain. It certainly put me off going back.
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November 2021 by Tim McEntire
Great service. Knowledgeable went beyond expectations will definitely recommend and be a return customer
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January 2021 by Lisa Allen
Purchased logs from Dory’s and we absolutely love them! Dory was so helpful in making the decision on what logs to purchase and Steve did our install in a pinch with our gas provider! We use them everyday!! If you need gas logs, Dory’s is the best for service, installation and quality!!
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December 2020 by Shawn Rozen Anderson
Dory and Steve were extremely helpful and knowledgeable. They helped us pick out the perfect set of gas logs and installed them. Superior sales and service!
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November 2020 by Tom Colvin
We recently moved to the area and needed help understanding how our gas log fireplace worked. Steve did a complete evaluation of our system and demonstrated how to safely operate the system. Professional, fast and very friendly service from Dory & Steve!
