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September 2023 by Jeff Jones
What an awesome experience. The team here does whatever is necessary to help you from move in to payments to help with upsizing!! I would recommend this facility to anyone and do to my family and friends!!
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July 2023 by Nkanji Derrie
Our family was in need of a storage facility for a short time in between moving out of our old house into our new one. I happened to stop in to Augusta one day when striking out finding any places with availability - I'm so glad I did! Helene were bright spots in a difficult time, so understanding, and extremely helpful and friendly. I personally work in customer service as a travel professional, so I understand what it means to treat people as you would like to be treated. Helene does that and I have no hesitation recommending them based on our experience.
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July 2023 by magomu robert
The manager, Helene is extremely attentive and available to help with solutions to storage needs. We have had a unit or two there for more than 3 years and have always felt safe when we visit our unit. The entire facility is always clean, including the restrooms. Thanks for for providing such a well kept and secure place for our extra storage needs
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July 2023 by AMWAR ERICK
The staff here is so friendly and willing to go above and beyond to meet your storage needs! A big shout out to Helene for being willing to accommodate us and our over sized furniture! I am so happy I chose to store at Augusta. When you have excellent customer service and a super clean facility, there isn't much more a consumer could ask for!
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July 2023 by Amayo Moses
Customer service over the top. Helene the manager was outstanding with communication, extensive information, tour of facility and excellent follow up. The facility is in a convenient and easily accessible location, clean and safe with good lighting and camera security. Highly recommended.
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July 2023 by Nyalang Johnpel
Moving can be overwhelming & frustrating but the two ladies that assisted me at Augusta Helene is awesome. They greeted me like they knew me already, they quickly figured what size unit I needed based on what I told them & it was a quick & easy transition. They were extremely helpful because I was little disorganized & they worked with me. They gave me a tour & the facility was super clean, & easy to navigate. Excellent service ladies!! THANK YOU!!!
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June 2023 by Melly L.cort
TOP TIER 10/10! Augusta Storage was able to SAVE THE DAY!! Their competitor did not honor our reservation and left us in a pickle the day we were moving out of state. We walked in to Augusta on a Sunday at opening and was able to get all the accommodations of our original reservation at no extra cost. They were courteous, knowledgeable and most importantly effective! His customer service was top tier 10/10. I highly recommend Augusta for all of your moving and storage needs! Thanks
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June 2023 by Marta Galina
I spoke with Helene the manager, and we had a good laugh about having the same name, but she was very professional and very helpful with any questions i had. The facility was also nice and the entire building is climate controlled. All in all it was a great experience for my first time renting a unit. Great job. Thanks
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June 2023 by Any Castro
When I tell you there's a angel that works here. Her name is Helene, she is a dedicated employee and deserves a Blessing in to Augusta self storage. She truly helped us in a time of need. She offer her best deal and coffee to help us relax while she gave us the best deal she could. Brooke explained everything so you could understand. She is a very nice person and she loves her job. When I would give a 100 stars if I could. Helene be Blessed and keep Blessing people in a time of need. Thank you.
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June 2023 by Nikolai Dobrev
We had a great experience with Augusta Self storage ! Helene was so helpful from the time we walked in til we left! She was able to direct us to the correct size unit,equipment we needed and was able to take our uhaul truck which saved us time returning to another site. The site is safe and secured, unit and faculty is spotless. Great job Helene!! Thanks
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June 2023 by Stacey Scott
Helene is the BEST for customer service. She is a very understanding person. It is always a pleasure talking to her. I recently came up with my unit going up for auction. My Dad's widow, Denise, called and paid my bill over the phone with her credit card. She said Helene was very personable and helpful to her in so many ways. We now have added Denise on my account per the suggestion of Helene that way I don't go into an auction situation again. thank you for your good service.
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June 2023 by Jose Jimenez
This place is great! The manager was super helpful in my experience, she answered every question I had and helped me have the perfect storage place. The place was really clean and I will rent again because of her service!
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June 2023 by Tenny Jash
I have been using this storage for over a year and it has been wonderful. AMAZING customer service clean units, easy access. Everything I needed. Definitely recommend.
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June 2023 by Kristal Norris
Grey headed lady who runs this place is rude and lied to us bout a unit. Said she had one til we got there. We took my friends stuff to Albany Ave storage
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May 2023 by Shanice Britton
They really made it easy to rent a unit then switch to a better size at a great price. Customer Service was awesome! I will recommend this place to everyone
