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February 2024 by Justin C
Went in to drop off a new prescription. I don't use this pharmacy as my primary, the pharmacy I use doesn't carry a medication that my doctor just prescribed. I was told to take it to CVS. Upon reaching the counter and giving my information. The man that I assume is the manager or head pharmacist had a lot of negative comments about my prescription and seemed irritated with me for being there. His assistant seemed like she had no clue what was going on. I stood off to the side quietly waiting. After a few minutes the man turned and popped off at me in a rude way and told me to leave and come back later. This will be my last visit to ANY CVS. No wonder the place is mostly single star reviews. The only reason this pharmacy is still open is because it is part of a big name store chain.
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February 2024 by Sherrill Jones
Very nice drive thru cashier
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December 2023 by Evelyn M
I would like to be acknowledged upon entering and leaving the store. Several associates up front and stocking. But no one ever acknowledged or offered assistance.
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February 2023 by Benjamin B
Very terrible customer service. The short white lady at the register needs to be terminated.
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December 2022 by carl howell
I shop there about once a week. I see the same people and they recognize me. I needed to pay and found out that my Care Pass had expired, Candy, the cashier and her supervisor walked me through the updating of my Care Pass and made sure that I got the bonus for signing back up and then used my coupon that I had received. All the people there are friendly and helpful. Its a great place to shop and great personnel to take care of my needs.
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November 2022 by Fredrick Bivens
CVS do not need any improvement especially when you can walk out with a good deal and a smile on your face from good Customer Service.
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August 2022 by Sunflower PlaysXL
I visited the Pharmacy Department in this location the Pharmacist was very rude to me and his employee that was assisting me as well. I was having problems with my daughter's health care insurance card he screamed and hollered a cross from his work station at me and young lady that was assisting me that wasn't there problem and that it was my problem and that she needs to help other customers and that I can figure that out myself what is going on with it! He is always very unprofessional and very disrespectful to customers and his employees.
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August 2022 by Robert Smith
Got very good service locate item to get in and out but item seemed a little pricey but overall a great experience.
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May 2022 by Hart Woodard
Employee at register yelled at my 3 year old. Will never walk back in that store again.
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February 2022 by Swane Morris
If possible would give a negative score. Woman in pharmacy was a complete j*** when I simply voiced my concerns about CVS not being able to fill a script, which was totally their fault. Have been a loyal CVS customer for over 20 years, that ends TODAY! Hello Walgreens here we come.
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January 2022 by Fuss Baby
I just moved here and Jennifer was the first person I spoke to. You can see it was a busy day but Jennifer still took care of me answer all my questions. Came back had small issue with my transfer of meds but was quickly resolved. I wasn't having a good day but Jennifer still helped me through it and left with meds. There also was a young lady at the register in the front who was helpful with getting my app to work thanks
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January 2022 by Jack Flap
Great place, Chelsea is great! She helped us with everything we needed and was hilarious.
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January 2022 by Jacob 589
Been waiting a hour for them to pick up the phone to ask about my medication and still no answer this place is a joke
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October 2021 by Heidi Evans
Very Poor customer service. We received a text that our prescription was ready. We drive two hours for appointments in Waycross. We went to CVS to get the prescription that was needed for the appointment so the medication can be inserted. First they told us that the medicine was incorrect. Um, it's generic, duh!!! They told us to come back in 2 hours. We explained we couldn't do that. They didn't care. We will never go to the pharmacy again. I feel bad for the residents of Waycross with this CVS. I hope they get enough complaints that they make changes. I am a very patient person who expects errors in life but they are beyond errors. This is horrible service!!!! Incompetence!!!
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August 2021 by April Holman
Worst customer service ever. Worst pharmacy staff. I had my doctor call in a prescription and I was quoted a total, I asked if that was with my insurance and she said I’d have to go up there with my insurance information. She didn’t want to take the time to help. I asked to speak with someone else. The pharmacist gets on the phone and basically curses me out and hangs up on me. I will never step foot in CVS ever again. Poor customer service .
