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February 2024 by Benny Huskey
Poor customer service, lack of attention to details, failure to follow agreed upon services!!!!!
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February 2024 by Albert Bussey Jr
Had my rental ready. Friendly people
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February 2024 by Debra Brinson
I've been dealing with enterprise for yrs and what I loved about it was the customer service,the unlimited miles, and the clean cars. Now to be honest the customer service sucks and I don't like that so I will be going elsewhere ?
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February 2024 by Ramona Marsh
I've had 2 recent great experiences with Enterprise, Waycross, GA. I was in and out quickly. Cars were clean and ready. Staff (Lawton) were friendly and accommodating.
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January 2024 by Shuntae Lewis
Jada and Varena were awesome❣️
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January 2024 by Michael Pearson
It is apparent the GM has worked long and hard to fine tune the Waycross branch. You can see quickly team work and the ability to work quickly and efficiently alone. The Waycross crew as I have said many times are awesome.
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January 2024 by stephan sheltz
manager not so great made a reservation then when i go to pick up truck up they say i need a credit card just for truck u pay the insurance they left me stuck they thing is rented truck the before an car never had a problem now all sudden u need a credit card in agreement its say debit card or credit card
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December 2023 by Becky W.
Planned out of town trip with my family with 2 car seats. Confirmed a reservation for suburban or similar vehicle weeks before trip. Called them several times to make sure they could get something that size. On the day of pick up for the trip they called to say they could NOT get me a vehicle that size. Even though I had questioned them several times. Then after I scrambled to make arrangements for our trip they called later that day to say they were still working on it which was ridiculous to do knowing that was my pick up day. It was not a good experience and I would not recommend them.
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December 2023 by erica tanner
I love Enterprise Rent A Car Waycross, I have been driving one hr. just to rent from this location, I do have a Enterprise 10 mins. from my home. But good customer service go a long way in my book and that's just what I get when I go to this location. The cars are always clean and up to my standards. As far as customer service young lady name Varina always take good care of me. I have been renting from them the last four months.
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November 2023 by Brenda Poston
I made a reservation a month out. I’m handicap and needed a car to accomadte my chair ! Worst experience I’ve ever had with enterprise. They quoted me one price on the phone and when I got to the location they added 300.00 more to the price. I called customer service talked to Cory and he could care less . Never will I rent from this place again . Needless to say I was leaving really earl in the am the next day ! Good Job Enterprise , I love how you treat handicap people !
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August 2023 by June Pepper
The staff working were amiable and accommodating. The car had a smoke smell, and they were able to take it to the back and make it right. Great experience.**Make sure you do not pay for car insurance twice.I purchased insurance through Enterprise online with my booking and then almost purchased it again when I picked up the car.
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August 2023 by Kamaal Shakuur
I love renting from this location. The manager there has great customer service skills and her staff reflects that as well. I haven't had any issues thus far, however I'm confident that if an issue comes up their will compensate with no hesitation. I'm very big on customer service. Love the Waycross office!!!!!
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July 2023 by Sherrill Jones
The ladies and gentleman was very professional. We had a reservation through State Farm. They got us taken care of quickly. Both thumbs up to this Enterprises.
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July 2023 by Robert LeBleu
Staff is very helpful and courteous. Cars are always clean and ready to go.
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July 2023 by Lil Goody
Staff was respectful & was very helpful with fulfilling my needs when I needed a rental vehicle.
