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February 2024 by Curt Edwards
Huge inventory. Comparable to WM or cheaper on certain items that WM carries.
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February 2024 by Amanda Mainville
I just want to bring to recognition an employee at the Waycross location in hopes of him being rewarded and recognized! A young man named Lloyd provided me exceptional customer service! The most kind, patient and helpful person ever. We came in with little knowledge on the project we wanted to tackle but ran into Lloyd (who stopped what he was doing to help) and left with more knowledge, a smile and peace about what we are trying to accomplish! Lloyd walked us through the things we needed to start a raised bed garden and showed us some things we may need in the long run too! He was thoughtful about our finances and was very strategic on helping us build our vision. Due to his kindness, understanding and knowledge that he shared we left feeling extremely blessed to have crossed his path. If you run into Lloyd please show him some extra love and respect, just like he did with us! He surely deserves it. And at check out a lady named Rebecca showed the same kind of friendliness and patience. Very grateful for the smiles and help these two employees offered. This seriously was the best Lowe’s experience I’ve ever had. We need more Lloyds and Rebecca’s in the world! I pray this review finds them and that their employer feels just as blessed to have them on their team! God bless you both and thank you!
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February 2024 by Rich Antczak
Would not price match their own on line pricing. Searched for a replacement water filter, showed pricing and that it was in stock. Got to the store and pricing was higher. Spoke with the assistant manager and he would not honor the online pricing from Lowe's own website, with the Waycross store selected.
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February 2024 by Cindy Byington
UPDATE on 1/27/2024- Not sure why on a Saturday around 10:30 am, the ladies restroom has no hand soap, no hand sanitizer and dispensers are in this kind of shape. No, I didn’t let staff know because 1-they are scarce and 2- restrooms should never be like this. There were NO registers open except customer service and self check out at the front. I’m disappointed since I’ve been loyal to Lowe’s for over 30 years.Previous review from March, 2023-Smaller store, not as much selection as bigger Lowe’s stores. Store associates are sparse here and not as eager to help as other locations.
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January 2024 by David
Lowes is a joke and rude. I'm done with them. I'll buy at a higher place to keep from going back. Lowes is high anyway but it's RUDE when an employee is helping me a some short so called SUPERVISOR tells him to help somebody else. I said he was helping me and he said I'll help you and I said no you want . He said I didnt know he was helping you. I said you didn't ask but it's ok I left my buggy with stuff in it. The same SUPERVISOR was just talking about a female employee on how she was trying to get him fired. I wonder why. You IDIOT. 1/06/24 15:20 hrs
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January 2024 by The Gas Man
I've used this Lowe's on and off for 16 years and never had a bad experience. Most recently I've had need to go in quite a few times due to updating my home and making repairs. I've always found the people here to be friendly, knowledgeable, and willing to go out of their way to provide you with a positive service.
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January 2024 by Jamie Taylor Sr
Great place to buy All of your Hom
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January 2024 by Jamie Harrison
Love this place
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January 2024 by Stacy J.
Not sure about these poor reviews. We had a very good experience. The employees were helpful and not overbearing. The aisles were organized, barring the boxes items throughout the store waiting to be stocked. The clearance section was a damn good time. Lots of randomness. Make sure you get the item number for checkout on single nuts/bolts etc. It's a self-checkout world now . My Husband said the unboxed items were a one star loss. I thought it gained a star for the huge clearance plant selection. The full cart returns in the parking lot made the decision to lose one star for good.
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December 2023 by Rebecca Lowman-Netherton
Self Checkout Only!!No change!!
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December 2023 by Charles Crosby
Great service & selection of merchandise.
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December 2023 by Stanley Pieczarka
Store wide sales and fast service.
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November 2023 by Edward Willhoyt
Help is mostly friendly but often not helpful. Products at times are not priced.Had excellent experience ordering appliances, with good delivery.
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November 2023 by Doug McEntyre
It's difficult to navigate this store, isles blocked with stock, reseting sections while store is open. Now you must do self checkout. That is ridiculous for a large home improvement store. Not the expected customer service here. We have had multiple issues getting help. Out of items on a regular basis. Very disappointed. Ace doesn't have the selection and prices but they know how to treat their customers.I will pay extra for that level of customer service.
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November 2023 by James Goedert
Always fun shopping at Lowe's but they seemed understaffed. No one ever asked if we needed any help or if we found everything OK. The young lady at the exit of Gardening center was awesome.
