Quality Inn offers a convenient location, especially for visitors attending events like the Masters, with many reviews highlighting its proximity to Augusta and nearby restaurants within walking distance. The outside of the hotel is often praised for its appearance, giving a good first impression. Inside, the experience varies. Some guests found the rooms clean, with functional amenities like hot showers, clean sheets, and working air conditioning. Breakfast options are generally simple, including waffles, eggs, bacon, yogurt, and fruits, with some guests satisfied with the offerings. The staff is frequently described as friendly and helpful, providing good customer service throughout the stay. However, several reviews mention issues such as cleanliness concerns, including a room with a moldy odor and unclean comforters, and a room with a stale smell and rusted appliances. Some rooms are described as needing upgrades, especially in the bathroom area, with peeling tub sides and damaged walls. A few guests experienced problems like non-functional TVs, missing towels, and rooms lacking basic features like phones. There are also reports of conflicting policies, such as extra charges for pets despite website listings stating pets are allowed. Overall, while the hotel provides a decent and affordable stay close to key locations, some rooms and amenities may require attention and improvement.
We stayed at the quality inn for the Master's in Augusta.. location is perfect.. only 30 minutes no traffic.. the outside of the hotel is great But the inside is not so much. It was not clean and had some German roaches running around the bedroom.
November 2023
They don’t allow pets even though THEIR website says pets are allowed. Then they charged me an extra $100 for my dog to stay. This is utterly disgraceful
July 2023
stayed there due to location. The room had a stale moldy odor. The comforter was not clean so it wasn't used. all appliances were rusted. The room seemed to be halfway renovated. Friendly staff. But you are getting what you paid for...
