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November 2023 by Robin Cunningham
I recently purchased a beautiful Camaro from Paul Thigpen Ford of Waynesboro. From the time my feet hit the pavement in their parking lot, I knew that they would help me to be able to find a car that I would love. Mr. Jack Peterson met me at the car that I was interested in. He was so very polite and friendly. I knew he was truely interested in helping me to get the car I wanted. Not just so he would make a sale, but to help me ride off in my dream car. I fully trusted his answers to questions I asked. He was wonderful and very professional.The cars in the lot were all clean and beautiful!I am so glad I chose to get my new ride from them! Was it a coincidence that I saw their add on Facebook that day? No, I know God was in it from the beginning!Thankyou to everyone who helped me !!
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November 2023 by C Butler
Found a jeep I wanted here that was about 3 hours from where I live. They made it easy and even stayed after hours because I was running late to pick it up. Couldn't ask for much more from them. Thanks to Mr. Ric for waiting on us and standing out in the cold after hours to go over everything with us and making sure we were good to go. Great group to purchase from.
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November 2023 by Jeremy
I recently had a wonderful experience at Paul Thigpen Ford, and it was largely due to the exceptional customer service provided by Mary. From the moment I walked through the doors, Mary made me feel welcomed and valued as a customer.What truly impressed me about Mary was her extensive knowledge of the vehicles available at the dealership. She took the time to patiently answer all of my questions and went above and beyond to ensure that I had all the information I needed to make an informed decision. Her expertise was evident and her passion for the cars shone through in every interaction we had.Mary's caring nature really stood out throughout the entire car buying process. She genuinely listened to my needs and preferences, and worked tirelessly to find the perfect vehicle that suited all of my requirements. She went out of her way to make sure I was comfortable, offering refreshments and taking the time to address any concerns I had. Mary made me feel like I was her top priority, and that level of dedication and customer care is rare to find.I cannot recommend Mary enough to anyone in search of a new vehicle. Her professionalism, knowledge, and kindness make her an incredible asset to Paul Thigpen Ford. Whether you're a seasoned car buyer or a first-time customer, Mary will ensure that you have a positive and fulfilling experience.Mary's exceptional customer service and her profound knowledge of the vehicles at Paul Thigpen Ford truly made my car buying process a memorable one. She exceeded my expectations in every way and I cannot thank her enough for her dedication and care. If you're considering purchasing a vehicle, I highly recommend seeking out Mary's assistance - you won't be disappointed.
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November 2023 by Sinthia Whisnant
We purchased a Ford Escape from Rick Smith At Paul Thigpen Ford. Rick Smith made the buying and getting approved painless and easy. We got a great deal and traded our ride in on this escape. I felt great with the purchase and the place had and gave outstanding service.
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November 2023 by Shanaya Brown
I had a great experience with car salesman Chris Budd. He was very kind, patient, and knowledgeable. I was only “window shopping” but I will definitely be back to purchase my vehicle from this place! 5 stars!
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November 2023 by Kimberly Robinson
I had an excellent experience. Chris was very knowledgeable and precise on helping me find my perfect dream car. His customer service skills are amazing!!!! Will be returning to do business with him.
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October 2023 by Melissa Smith
Jack Petersen was the best salesman. After dealing with 2 dealerships beforehand I was at my wits end with purchasing a new car. I walked in to Paul Thigpen of Waynesboro at 5:30 p.m. and walked out with a new car at 7:00. Jack made the process so easy and didn't add any pressure. He answered all of my questions and really made it an exciting experience. He really went above and beyond it the whole situation. I will definitely do business with him again. Also, the finance manager was awesome as well!! Great Team!!!!
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August 2023 by Aaron Hinds
Tony and Jack are awesome dudes! The entire team is truly there to sell cars! Got me the best deal and in a NICE truck!! I needed help and these guys made it happen! Will have my business and referrals for a long time!! Thanks again fellas!
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August 2023 by Pocahontas Tapley
Chris Budd is the best salesman I ja e ever delt with! He was kind and patient and worked with me and my husband so we could get the exact vehicle we were looking for! I would highly recommend him to anyone looking for a car, truck or SUV!
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August 2023 by Mindy Estave
I had an exceptional experience working with Jess! She was knowledgeable and friendly, guiding me through every step of the car buying experience. Very patient answering all of my questions and helping me find the perfect vehicle for my family. This whole transaction was smooth and hassle free.
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August 2023 by Robert Good
I highly recommend this dealership! The salesperson and finance person were both highly professional and extremely nice throughout the entire process. I actually live a little over 2 hours away and they did just about everything for me. They even drove the car up to me to see and purchase. I paid 0 delivery fees as well. Now, I can't claim it would be that way if you live very far away, but at least at 2 hours they had me!Also, they far and away gave me more for my trade in then any other dealer offered. We're talking 4 grand more. Usually you'll not come anywhere near what Kelly Blue Book states your car is worth, but I did at this dealership.I'm currently recommending them to family and friends where I live as well. I encourage anyone out there that is looking for a dealership to check Paul Thigpen Ford of Waynesboro out!
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August 2023 by Sarah Case
My husband and I originally went there to sell his truck. We walked around the lot while waiting on the appraisal and my husband saw a truck he was interested in. Jack was our sales rep and he was hands down the best sales rep I’ve ever dealt with at a car dealership. Jack went above and beyond for us and did everything in his power to get us the new truck! If you’re looking for a new vehicle I 10/10 recommend to go see Jack!
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July 2023 by Alyssa Logan
Jack was the perfect rep for me. Calm and informative without being too pushy. Perfect for a first time buyer. He was able to get us to test drive the vehicle overnight to give us the time to really fall in love with it. Now me and my husband are owners of a lovely Ford Escape.
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July 2023 by Shelby Hoogendyk
Jack was a great salesman not pushy or high pressure like other car salesmen! Very informative about vehicles, knows all the ins and outs and is great at helping make those tough decisions if your torn between two vehicles! Honest, trustworthy, and super reliable!
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July 2023 by Wayne Holton
Worked with Kendrick on purchasing 2019 Ranger for my wife. Very competent and helpful. He sold me the truck and along with Jason in parts helped me work out a key issue. I will be back when I decide to buy another truck for myself.
