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March 2024 by John K
This place has really gone down hill. I actually met the owner previously and he was a very nice guy. These new employees don't want to work. I used to run a way bigger UPS store by myself in Florida. This one is staffed with a bunch of people who are rude and don't want to work. The woman today was rude and seemed to purposefully turning customers away. The male employee was very nice. I stood there for about an hour today just to do some Amazon drop-offs. I remember the owner helped me along time ago shipping some laptops back as I was worried about the staff. I really hope the audio interface I sent out makes it as the lady had an attitude and seemed to just throw tape on box (which I could have done faster) didn't need to waste an hour of my time. Wouldn't just give me the box... it's all on camera from 4 to 5 PM. There was even a tape fun by the new amazon drop off station too. Some people do not belong in customer service and I genuinely feel had for this owner.
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March 2024 by Geir Kilen
Fast and effective service
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December 2023 by John Yates
I go there often. The individuals behind the counter vary, but, the friendliness and the way they conduct themselves does not.
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December 2023 by Ronald Horton (Ron)
Great experience! Helpful staff, reasonable pricing for dependable delivery!
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October 2023 by Julie Cucchi
I would give zero stars if I could right now. I dropped off three packages on October 14. All three are now lost and I am having to fight with UPS whom you can’t get a live person on the phone just like this store. So I’m thinking, hopefully with a one star review the owner may reach out to me about this situation. Especially since his own employee told me that all the packages that Saturday when him and his child were working Have mysteriously disappeared and are lost. Imagine that. I would appreciate a contact to this review, and I will gladly rate my review differently if we can settle this.
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October 2023 by ChrisShelley Stringer
This is my favorite ups store. Jon is always the best. All the employees seem like top notch people when I’m in there. Y’all make everything easy. Thank you for all the smiles and kind attitudes when I walk in the door. So rare in this day.
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October 2023 by Laci Martin
My experience has always been very pleasant and my packages have always arrived on time with notifications throughout the delivery process.
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September 2023 by Stephanie Ehatt
this store particularly, on Johnny Mercer blvd in Savannah, Georgia, is my favorite ◡̈ the employees are always efficient, friendly, fast and professional. all UPS stores i’ve been to have been great, but this one is especially impressive.
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September 2023 by Cathy Vicory
Always have very friendly, fast and efficient service. We are so lucky to have such great ladies on the Island!
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August 2023 by Timea H.
Good luck with getting things notarized properly. Second time the same person in the morning notarized mortgage paperwork wrong. It happened to my family member also.
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February 2023 by Taylor Attia
Mary was a tremendous help to me today in the store as well as on the phone. She went above and beyond to help me get my package shipped, even when I was being extra needy. She is a great asset to this store and showed AMAZING customer service!
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December 2022 by Steven Tarver
Say they delivered package to my mailbox, they did not. Was here all day. Did see ups truck but didn't bring anything to my house. So, either lying or too stupid to read numbers.
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November 2022 by The Butchery
Super friendly and helpful! The owner went out of his way to track my shipments even though they weren’t even going through his store. Thank you!
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November 2022 by Luke Cassidy
Nice enough kid I believe his name's Riley that was working stopped in for notary service got up to the counter and said I seen online that you guys have a public notary is response "no".Not when a good time to come back is not that UPS does it at all and thats how he was going to leave it .I've been managing for 10 years ,his Demeanor and lack of willingness to provide information without being prompted Would not sit well with me
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November 2022 by Carol D.
My local UPS store. Always dependable. Available. Efficient. The FedEx Office location is downtown, so this shop on the island is so convenient for me. The only thing that could be betterthe parking situation. Not enough parking available near the shop. But that's not the businesses fault. I'd like to give a special shout out to an employee named Mary. She is quick, courteous, professional, multitasking, and highly capable. She is a hard worker, always gets the job done, and is friendly to everyone. Thank you, Mary!
