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October 2023 by Tammy E.
Do not go to this place if you want your car back within a reasonable time. They had our car for 11 month and 8 days to be exact before my husband told Jammie he was coming to get it. Jammie will not answer the phone or return calls. If you send her a text, you will not get a response for a couple days. Scott would do himself and his business a favor if he fired his wife, Jammie!!!
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July 2023 by Chris
Had them put take 11 decals off and put new ones on my truck I did a great job with no issues and at a great rate! Will be reusing them to seal/paint my truck roof as well
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July 2023 by Jammie Brown Owner
In response to Owens January review We don't just charge what we want for rotation calls the barrow co sheriff office Jud sets those s prices if it was $1600 then it was there more that 2 days and tow fees and storage adds up again we don't charge what we want our contract states what we charge once we are called and on scene we hook and go the pd don't give u a choice had nothing to do with Brown and Brown u had a choice to call your own truck and if u don't then they call next list and yes we always try to let u guys know that if u want it to go to another shop then u have to pay cash or card bc we do not accept checks from individuals we don't know and if u have insurance no reason for u to pay out of pocket for $1600 it was there longer than 2 days I asssure u mayb try getting story straight before posting reviews
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April 2023 by Vincent Young
I had the misfortune to have them tow my fiance's Explorer. After it arrived, it had a leak from a hole in the transmission pan that WAS NOT there before being towed. How I know is that I was underneath the vehicle the week before doing some routine maintenance on it. If 1 and 1 makes 2, then another company is surely for you. ✌️
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January 2023 by owen holdaway
I had the unfortunate experience of having them tow my wifes vehicle because they were on county call when she had an accident. I didnt get a choice on using them. I arrived and the driver/owner had begun to load the vehicle. I told him that I wanted it taken to a certain body shop. He informed me that he owned a body shop and could take care of the repairs. I told him that I did a lot of business with this other body shop and I wanted it taken there. Then, his attitude completely changed. He began to tell me that in order for me to get him to do that I would have to pay him in cash and that the towing bill was going to be very large due to "regulations surrounding the what he had to do to tow the vehicle, so better let the insurance take care of it." I have been a diesel tech my entire life and that is completely absurd. I know multiple drivers and wrecker companies and this is an out and out lie. It was apparent that since I wasn't going to let him do the body work that he was going to do everything on his power to make the bill as much as possible. The tow and 2 days storage before the insurance company came and picked it up for repairs was 1600.00. this was a basic recovery from the median and a non roll over crash with a 7 mile tow. That is completely outrageous. Of course I had no choice since there were called by the sheriff's department. I would never in use them for anything and would never wish their service upon anyone.
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November 2022 by Alan Cochrane
I took my car to Brown and Brown last year and I liked it so much that I brought it back this year as well. They do Quality work always making it look better than It looked before any accident.Service: Body & Trim
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October 2022 by Laura Berdanis
An accident put our car into the care of Brown & Brown.They did a fantastic job putting our car back together. Very friendly and informative.They do all the fight with insurance companies. A company that fights for you and your needs.
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March 2022 by Savannah Daniel
Very kind & professional ❣️ such a big help❣️... Thanks ❣️
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September 2021 by Jackie Brady
Scott does excellent work. Highly recommend brown and brown!!!
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May 2020 by Lance Folkerts
DO NOT TRUST THESE GUYS! Had my dads camaro and agreed for my dad to pay them payments over time, my dad passed away and Scott told me my dad paid very little. After finding bank statements my dad has paid over $10,000 and they did not do a single thing to the car and actually stole the front windshield. On top of that wanted me to pay an extra $1500 to get the car back. Special place in hell for you mr brown, and karma awaits you
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May 2020 by Jason Bedgood
Scott was veary professional and answered all my questions and I left with a feeling of renewed hope in small business
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February 2020 by jim kennon
Does excellent work and stands behind it. Honest and helpful.
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February 2020 by Donna Moore
Great work and very helpful
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February 2020 by Stanley Page
Good place
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January 2020 by Debbie Ray
Great people Great Service
