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April 2024 by Hector Gonzalez
Judith was very, very very helpful as well as knowledgeable.Thank you.
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March 2024 by Carrie Stell
Ameris Bank in Winder is awesome. Joshua Heard is very friendly and helpful. Everyone at this branch is super easy to work with. Highly recommend.
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March 2024 by Angelica Coleman
Apparently the staff of this location like to stand around and gossip and then profile people who come in to their location. I called and spoke with a gentleman who was very nice. I explained that my child had ripped a $20 bill in half and I had heard that if I had both halves then I could get it replaced at a bank. I bank with Capital One and the nearest location is in Atlanta so that is why I called here. He told me it was no problem. When I came in there was 4-5 ladies standing around at the teller desk just talking. The teller gave me an awful look when I told her what I needed and then the “manager” who was standing there proceeded to tell me with a nasty attitude that they only did that for people who bank with them. I gave the ripped bill to my mom who does have an account to take in AND THEY NEVER EVEN ASKED HER IF SHE HAD AN ACCOUNT. They just verified the serial numbers lined up and happily did it for her. I don’t know what the managers problem is with me but I will make sure everyone knows what kind of people they have working at this bank.
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November 2023 by Ashley Sanchez Ramirez
Poor customer, after 9 years of service at this location and never having an issue. This morning as I’m counting cash and ready to make a deposit just after 8a I’m prompted to roll down my window by a teller and asked if I was waiting on the bank to open? She told me to leave the property. After explaining to her I was only there to make a deposit, I have an account with them. that I was almost done. She rudely tells me that I need to leave until the regular business hours. I asked her for her name she rolled her eyes shook her head and rolled up her window and left. Mind you, had she been polite and even bothered to explain the policy, I would have happily let her know I was pulling out as she pulled up. I understand they have to be safe especially in their field of work. However there is a way to handle things and this just wasn’t at all how the entire situation could’ve been handled. After speaking to another lady at the bank over the phone and asking to speak with a manager because of the issue of poor customer service. I’m told that the lady from earlier (whom refused to give her name) “wasn’t rude to me at all and that she was following the banks policy” apparently the Ameris Bank Policy is to be as rude as possible and Conduct business with the customers in a manner that is less than professional. I’ll be taking my business to a bank who actually understands that their customers are the only reason the doors stay open. By the way if you don’t want any customers on the property “outside of the regular business hours” you should NOT have a 24 ATM at your location. Probably why Wellsfargo has a separate ATM. Also, never had any issue whatsoever at Truist bank, Bank of America, Bank of the Ozark also has much better customer service. There is a way to handle things and clearly Ameris needs better employee training. There are too many banks in Winder to ever have to be treated in such a manner is ridiculous especially after having an account with them for so many years. Too many people are on edge these days and have a total lack of self control. Just basic respect and human decency is something you don’t see anymore unfortunately.
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October 2023 by Karen Johnson
I have been with Ameris Bank for 25 yrs and walking into the bank is like socializing with old friends especially Joshua Heard he is always so professional and has the best personality
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October 2023 by Marcia Coleman
The manager, Leslie, and the entire staff provide excellent, helpful, and courteous service. I highly recommend this Ameris branch.
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October 2023 by genet geberehiwet
Donna is very professional, knowledgeable and caring, it was a pleasure working with her
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September 2023 by faith stephens
Donna Hall (Winder. GA) is an absolute angel. Our family had a very complicated situation, and she dedicated so much time, energy, and care toward helping us. She truly brought peace in a stressful experience.
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September 2023 by Casey Brennan
This bank has always been super helpful! Cathy King is always super sweet and helpful.
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September 2023 by Jerry Adams
Thank you to Donna Hall at Winder Branch for exceptional customer service.
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August 2023 by Jonathan Ballard
I opened my account and an Atlanta branch, but I get serviced in Winder Georgia. I love that branch and the people in it especially Kathy and Joshua. They are knowledgeable, friendly, and most of all fun to be around. They are a great credit to the Ameris Bank organization! I am excited to be a part of the Winder Ameris Bank family. And. I definitely give five stars for five star customer service.
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June 2023 by Yo mayo
The best people and definitely the best bank/customer service ever
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June 2023 by Jeff G
Donna was fantastic helping me open a new account. She stayed late on a Saturday to make sure all my questions were answered and online banking was set up. It was great working with a friendly down home person who genuinely cared.
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June 2023 by Travis Bowers
The nicest most helpful bankers I could ask for. A rarity to find such great service and thoughtfulness. I always at home and respected here.
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May 2023 by Del Lovinggood
Our Ameris bank , in Winder, Ga is the best bank ever!!! I would never use any other bank. Helpful with a smile on their faces. Everyone there is an asset to the bank. A special thank you to Josh. He has been so much help to me. I have complete trust and confidence in his help in any of my banking procedures.
