ABC Alterations is a highly professional and efficient alteration shop known for its friendly service. The business has received praise for its ability to accommodate last-minute requests, with one customer grateful for being fit in on short notice. The owner is described as "phenomenal" in altering dresses, even those with complex features like trains. Customers have been impressed with the quality of the alterations, with one customer noting that their bridesmaid dress and maternity jeans were expertly hemmed.