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September 2023 by Dolores Jones
I love this store and all the sweet girls who work there one of the staff Karlyn especially went out of her way to help me find the right size when I was trying clothes on in the fitting room! Karlyn was So friendly and helpful unlike some sales associates in other stores. Love the clothes here everything is so soft ❤️
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September 2023 by Bianca Bonadona
I’ve had the best experience at this location! Went to try on a cute dress and the sweet girl named Karlyn was so helpful and got me a different size when I asked and helped pick out the right color! They have the best clothes & clearance items and the staff is so friendly!
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September 2023 by sarah gaither
Very friendly staff and the clothes are super soft. Highly recommend this location!
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August 2023 by S X
7/29/2023: Rude fitting room associate named Carlin or whatever with similar pronounce. Literally it’s just that she walked me into the fitting room and I was still trying out my first pant and there she is and tried to open the door for the first time, I spoke to stop her. And still trying my second pant, she directly open the door this time with no pause and she seemed surprised for the fact that a person was using a fitting room for 5 minutes! I love her surprising face and no word of “sorry”. She did it intentionally and not sure if she’s being racial or something else but her voice talking to others is 2 key down and the voice she talked to me was like a Chihuahua. Highly recommend that she try out another career that instead of working as a service person, she should be on the scene of a straight play and being a superstar over the Broadway due to the fact that she can hold her face still and play both the surprising eyebrow left and the nutcracker mouse for over 5 minutes but with no actual surprise in her eyes.I actually bought 2 clothes that I really adored but just as I walk out on the street, my brain is keeping thinking “what I’ve paid is going to be contributing to her wages” so I came back and asked for a refund. Not worth it. The other girls there today are nice and sweet, it’s just a bad apple ruins it all.
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August 2023 by Sherry X
7/29/2023: Rude fitting room associate named Carlin or whatever with similar pronounce. Literally it’s just that she walked me into the fitting room and I was still trying out my first pant and there she is and tried to open the door for the first time, I spoke to stop her. And still trying my second pant, she directly open the door this time with no pause and she seemed surprised for the fact that a person was using a fitting room for 5 minutes! I love her surprising face and no word of “sorry”. She did it intentionally and not sure if she’s being racial or something else but her voice talking to others is 2 key down and the voice she talked to me was like a Chihuahua. Highly recommend that she try out another career that instead of working as a service person, she should be on the scene of a straight play and being a superstar over the Broadway due to the fact that she can hold her face still and play both the surprising eyebrow left and the nutcracker mouse for over 5 minutes but with no actual surprise in her eyes.I actually bought 2 clothes that I really adored but just as I walk out on the street, my brain is keeping thinking “what I’ve paid is going to be contributing to her wages” so I came back and asked for a refund. Not worth it. The other girls there today are nice and sweet, it’s just a bad apple ruins it all.
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July 2023 by Mai Sak
Was body shamed here. Manager gave me attitude. Staff overall seem judgmental. Don’t recommend.
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February 2023 by Haley Cummins
I used to work at this location. I worked fitting room and absolutely loved it because of the guest interactions. I may not have always been successful, but I always tried to give shoppers the best experience possible. It is super nice that the last room is full of clearance items, so shoppers can find good deals on things. I will say that the store didn’t carry enough sizes at times. They have little control over this regarding the clearance room because a lot of what comes in is inventory that does not sell at other aerie stores across the country, but I do think that it would be nice if they would include more sizes (especially all cup sizes for 40 and 42 bands, as well as 32D and 32DD bras) out on the floor for the items that are not clearance/outlet exclusive. I really loved trying to make guests’ experiences good ones, but it was always a little disheartening to tell guests that we didn’t have their size in store, especially when someone would come in very excited about their fitting. Overall though, I think this is a great place to shop.
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January 2023 by Emma Staas
Worker went out of her way to tell me they didn’t have my size and was very condescending. Disappointing because Aerie claims to be body positive but their workers clearly don’t share the same values.
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January 2023 by sydney white
The workers are extremely rude. I’ve never written a bad review, but when I tried to get a dressing room, I was greeted with silence and crazy looks. There were 3 workers back there and when I asked for a room, I was looked at as if I was a booger on the wall. Not one worker greeted me. One of the girls were named Macy, I’m neverrr coming back to this location.
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August 2022 by Ashley Krenitsky
Rude and not helpful
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July 2022 by Mary Kleinberg
Love this store. Such cute clothes and all of the associates were so helpful and sweet.
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February 2022 by Amy Scherb
Emily, Leigh, Abby were wonderful. Brittany runs an amazing crew.
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February 2022 by Haley Hagle
I didn’t realize Aerie split from American Eagle. I was confused at first when AE didn’t have any bras, but then ran into the new Aerie storefront and said YESSS! It makes so much sense. I got to pick up extras of the Offline sets I love, plus browse other stuff I wouldn’t have taken the risk to order online. Love this store.
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February 2022 by Tiffany Turner
Horrible service. I wasn't greeted or asked if I could be helped and there were at least 8 employees. Super disappointed.
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February 2022 by Jillian
So at first, no one greeted me or asked if I needed help which was a little disappointing because employees were just standing around talking with each other. I was in there for about 10 min looking cluelessly at bras until I asked for a fitting room. I needed a bra fitting and that’s when everything turned around. If I could give more stars I would. I’ve always had trouble finding bras, but Dee Dee was so attentive and sweet. She brought me almost every bra in the store so I could try them and really helped me pick out the perfect bras. I will be returning but the staff does need to work on their greetings!
