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December 2023 by Brooke Fallon
Went in to return and exchange a few items. The burgundy hair girl I knew was the most helpful with helping me find what I need. The manager of the store however was very unprofessional with approving my return, and she lacks customer service etiquette. She used a sassy sharp tone and talked down to us. We were polite until she told us we were unable to return an item that was sold to us with cuts. They told us that because it was defective we could not return it when we had our sales receipt well before the 60 days policy of returning merchandise. Her and her associate also claimed that “you may not return an item without its tags.” It did not even have proper tagging when first bought either. At the end of the exchange that the manager actually could manage, she pulled the receipt then scoffed and said, “Well I guess my break is over.” Clearly their knowledge of their own company return policy and proper etiquette with respect towards customers’ has not been instilled especially to her fellow associates. She absolutely does not set an example for associates at all. One young curly haired brunette stood there on her phone when there was a long line of customers with items the entire time we were in there. There are three registers and none of the total of 5 girls up front could hop on a register to service their customers. I would highly disregard from shopping there. Much better online.
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October 2023 by Nashala Carmona
Some cute things but nothing available larger than XL and there were few of those. Nobody offered to help us.
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July 2023 by Charlie Valentine
I purchased items and paid for them and then I had an additional charge on my card why those people that work
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June 2023 by PAIGE LIVELY
Staff is extremely rude and have no customer service abilities. The cashier I unfortunately had to deal with seem as though they just woke up @ 4 pm! Gives ? reason behind people choosing to shop online!
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January 2022 by Chapul Valerio
This place has a lot of good choices of clothing
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October 2021 by Lindsay Brennan
Good deals. Womens and mens screen t-shirts are buy 1 get 2 free.
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September 2021 by Audrey Korol
Horrible customer service. The store wasn’t crowded at all,. However, Summer, the lady I was asking for assistance refused to help. They had the size I was looking for, but still refused to take the clothes of the mannequin.
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August 2021 by Sherri Winsted
Good sales friendly staff
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July 2021 by Logan X
Excellent
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April 2021 by Megan Mackenzie
I really like Aeropostale!!!!!!! huge selection and really pretty shirts with the Aero logo on it
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January 2020 by Craig Terrian
Love this place. ♥️ Excellent prices for quality clothes ?
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July 2019 by Justin Richardson
My wife and I was assisted by Kimberly! Her customer service and attention to our needs was far above and beyond. My wife ended up going back for a second visit in the same week to look for Kimberly and shop some more. I’m sure we will be back!
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July 2019 by Daniel Hernandez
Visit the store several times, very customer oriented team, diligent, friendly and open to help!!
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June 2019 by 21st Century Southern Belle
Place was packed, but the service was quick and friendly.
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March 2019 by Lalit Kale
Loved it.. they always have good deals.. n amazing quality!!
